November/December 2000

November/December cover

Table of Contents

Features

Departments

  • techwatch
    Information Technology in the News
    [PDF format 216KB]
  • Leadership
    The Frye Leadership Institute: A Unique Opportunity for a Unique Problem
    by Deanna B. Marcum and Brian L. Hawkins
    [PDF format 255KB]
  • Inside IT
    Ensuring Quality at the Helpdesk
    by Eric Bird
    [PDF format 120KB]
  • New Horizons
    The Middleware Years of the Internet
    by Ken Klingenstein
    [PDF format 123KB]
  • policy@edu
    Crisis and Collaboration in the New Millennium
    by Garret Sern
    [PDF format 135KB]
  • Viewpoints
    Technology Innovation: Thriving at Breakneck Speed
    by Martin Ringle
    [PDF format 320KB]

Excerpt


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