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Monday
Jun 19th, 2006
4:30 PM - 5:15 PM
Peachtree (Lobby Level)
Mountain Time
Session Type: Track 2
This presentation will illustrate managing change within the context of IT operations and continual improvement projects via standards and employee development. Examples of incident and software project management within Duke's Student Information Services and Systems domain will highlight the benefit of having well-defined processes within the workplace.
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