Conquering the Mountain: Papers, Folders, and File Cabinets—Where Does It End?

UNC Wilmington analyzed their outdated, time-consuming, and cumbersome business processes in the Graduate Admissions Office and reengineered them using workflow and imaging technologies currently available in both cost-effective and time-efficient ways. The reengineered process not only allows us to successfully recruit bright and talented applicants but also enables us to fulfill UNC system strategic goals and initiatives. The implemented process saves personnel hours, reduces application decision time, and enables us to be a greener university while affording us more time for student recruitment. Join us for a metaphorically journey through the metamorphosis of cocoon to butterfly.