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Jun 2nd, 2010
2:30 PM - 3:15 PM
International F/G (6th floor)
Mountain Time
The greatest impact an IT organization can have on behalf of its customers is to be "the best" at the services it provides. Becoming the best involves using a comprehensive model that recognizes a clear process that achieves organizational greatness. This presentation will address how our organization was able to define a model that builds organizational maturity through defined frameworks. The end result is a mature organization with a clear plan and process to be "the best" for its customers.