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The IT Org Chart of the Future
October 28, 2015 | A session at the EDUCAUSE Annual Conference 2015

Building the balanced workforce of the future with succession planning, professional development, and growth opportunities. In these days of budget constraints, how do we plan for the days ahead …

The Foundations of a High-Performance ITS Organization
May 28, 2014 | A session at the EDUCAUSE LIVE! - The Foundations of a High-Performance ITS Organization

With a rapidly changing environment, ever-increasing demands for resources, and the need for greater agility and transparency, IT organizations must have the right structures in place to ensure s…

What You Need to Know about Today's IT Workforce
October 17, 2013 | A session at the EDUCAUSE Annual Conference 2013

Using data from ECAR's 2013 study, we will discuss which IT roles are changing, what skills are necessary for current IT staff, the reorganization efforts of IT departments, which positions ar…

Challenges and Choices across Two Categories of IT Consolidations
October 17, 2013 | A session at the EDUCAUSE Annual Conference 2013

This session will be an interactive panel presentation on two forms of IT consolidation: UC Irvine's strategic consolidation of IT across 18 units to form a single IT organization over four ye…

Women in IT Leadership: Forging New Paths
October 16, 2013 | A session at the EDUCAUSE Annual Conference 2013

Higher education has done a better job advancing women into top IT leadership roles than much of the corporate sector. A 2012 study on CIOs in higher education identified reasons behind that trend.…

IT Culture: Does Size Matter?
March 12, 2013 | A session at the NERCOMP Online Annual Conference 2013

This panel pulls together several presenters to lead a discussion on IT culture. At many institutions IT departments are tasked with supporting broad sets of campus business, from payroll and fin…

Moving into Analytics: Practical Steps
May 30, 2013 | A session at the Southeast Regional Conference

As colleges and universities move toward greater use of analytics, they are frequently hampered by their existing data systems and organizational structures. Though there are technical considerat…

Leading Sustained, Desired Change
April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013

Emerging trends in higher education require fundamental changes in our IT organizations. Without the right strategy and approach, attempts at organizational change could return unintended results t…

Using Self-Managing Teams to Improve Service Delivery: A Case Study from JHU
April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013

Our Student and Administrative Solutions team, which is responsible for supporting our SIS and other related services, was challenged with a multitude of internal issues that were starting to erode…

Who Needs a Help Desk, Anyway?
March 13, 2013 | A session at the NERCOMP Annual Conference

When the speaker was hired as Vermont Law School's CTO in September 2011, shortly after Tropical Storm Irene in which the school's data center suffered a catastrophic heat event, he ann…