Tags from the EDUCAUSE Community

As always, Casey's data provide a valuable glimpse into the state of technology in higher education.  Thank you Casey! Jack picked up on an interesting point regarding the differing pe…

Hi All,   We are wondering how the various campuses deal with network maintenance windows.  As a campus we have a set Tuesday and Thursday window from 5-7am for network changes; howeve…

Hello,   We’re embarking on a transition to VoIP, and would appreciate examples of RFPs for such projects, from anyone who is willing to share. I’ll be discreet about keeping any…

Message from aperry@murraystate.edu We do have a document specifically for that purpose. Contact me offline and I'll get you a copy of it. There's nothing sensitive about the docum…

Good afternoon. In 2011, the Institutional Research function of the University was transitioned into the Office Information Services (OIS) organization. I worked closely with academic leade…

Hi All, After talking with EDUCAUSE we have two good options for moving forward with this type of training. 1. We can do it like we did with the Blended and Online Learning CG and do a lot of it …

Hello everyone We are looking to create a high-level PCI/Information Security breach response policy document.  If you have this and would be interested in sharing, it would be most appreci…

Thomas, what about the EEA program? I think of the ETLA as a form of site licensing and the Adobe EEA program as institutional buys for individuals needing Creative Cloud?   But…

Colleagues, We have our annual staff assessment exercise that is done under some criteria that makes it very subjective. Can anyone share how their staff assessment is done for ICT staff that will…

When people leave Higher Education - they seem to forget how to do the simplest of things like replying to email.  Fortunately, I don't hold Greg responsible for his mis-directed email and fa…