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EDUCAUSE Core Data Service 2011 Almanacs
October 13, 2011

These two-page, easy-to-scan summaries distill CDS data in a variety of categories that include IT Staffing, IT Support for Students, Teaching and Learning Support, Data Centers and many other ar…

Leading Change from the Edge
April 18, 2013 | A session at the Enterprise IT Leadership Conference 2013

Higher education today is changing rapidly, and as technologists we need to be willing to change with it and lead when appropriate. Historically we have primarily considered major projects to com…

IT Organizations: Balancing Centralized Efficiencies with Localized Needs
May 4, 2010

This ECAR research bulletin outlines an approach for rethinking the structure for delivery of IT services in colleges and universities that have multiple IT groups. It examines where in the inst…

E10 Session Podcast: Centralized vs. Decentralized
December 28, 2010

The pendulum between distributed and centralized computing is swinging again, driven by extraordinary budget pressures and innovations including cloud computing. In this lively session, Philip …

Whatever It Takes: Supporting Higher Education Executives 24 x 7 x 365
September 8, 2009

This ECAR research bulletin discusses the decision by the information technology organization at Indiana University (IU) to form an IT team dedicated to VIP support. It reviews the challenges of…

Adult Learners: How IT Can Support “New” Students
March 26, 2009

By Sean Cordes Growth of adult student enrollments will outpace that of traditional student enrollments through 2016. All students need technology skills to succeed in the workplace…

Decentralized IT Governance and Policy in Higher Education
March 10, 2009

This ECAR research bulletin focuses on the challenges and strategies related to integrating IT governance and policy across multiple university entities (schools, colleges, departments, and campu…

Distributed Technology Support
November 7, 2012 | A session at the EDUCAUSE Annual Conference 2012

his session will explore distributed technology support from the perspectives of mission and results. We will take into consideration the nature of central and distributed organizations, highlighti…

Distributed Faculty Support
January 1, 2004

The University of North Carolina at Chapel Hill Office of Arts and Sciences Information Services (OASIS) supports more than 1,200 faculty and 65 different academic departments. Although our centr…

Building IT Community on Campus
January 1, 2006

© 2006 Annie Stunden EDUCAUSE Review, vol. 41, no. 1 (January/February 2006): 72–73. Annie Stunden is Chief Information Officer and Director of the Division of Informati…


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