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Managing a Student Help Desk on Donuts and Achieving Success
March 2, 2010

Cultivate an inexpensive methodology for recruiting, training, and coaching student employees. Develop an effective training program that will transition students into exceptional employees, impr…

Students: The Real Angel Investors
July 8, 2008

This ECAR research bulletin explores how Louisiana State University and other colleges and universities have overcome barriers inherent in new technology adoption by including students in relevan…

Viewed From the Other Side: Student Involvement in Online Course Design
January 1, 2006

The authors discuss the use and hiring of Student E-learning Assistants in helping with online courses. The authors discuss the use and hiring of Stude…

ELI Innovations & Implementations—START: Student Technology Assessment, Resources, and Training
January 1, 2005

DePauw University's Student Technology Assessment, Resources, and Training (START) Program is a technology assistance program for students staffed by students that serves as a replicable model…

ELI Innovations & Implementations - ITAP: Information Technology Associates Program
January 1, 2005

Launched in 2001, DePauw University's Information Technology Associates Program (ITAP) is a selective, four-year honors program that allows students to develop advanced skills in a wide range …

Capturing a University's Most Abundant Natural Resource in an Economic Downturn
January 1, 2004

In an era of shrinking budgets and growing enrollment, college and university staff should look to the talented pool of students around them. Student employees can effectively augment services pr…

Disaster Prevention and the Student Team: A Model of Student Computer Support at Claremont McKenna College
January 1, 2004

The Residential Technology Assistant (RTA) program has, in five years, progressed from an untrained group of four students to a highly trained team of 15 students. From computer setup and maintenan…

eTAP: Tapping Student Resources to Support Teaching with Technology
January 1, 2004

Three obstacles faculty face when integrating technology in their teaching are lack of time, resources, and skills. Learn how the University of New Hampshire is overcoming these obstacles through e…

Student Consultants: Unleash the Power
January 1, 2003

The Educational Partnerships and Learning Technologies (EPLT) at the University of Washington designs, installs, and maintains computing labs; offers workshops and technical assistance; and works o…

Student Workers: Can Campus IT Departments Live Without Them?
January 1, 2003

Judicious use of student workers can effectively supplement the full-time IT staff, including in roles the professional staff could not fill. Judicious…


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