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Implementing Google Apps for Faculty and Staff
October 19, 2010

This ECAR research bulletin explains how Boise State University addressed important concerns about security and strategic alignment in finalizing its decision to move to Google Apps for Educatio…

7 Things You Should Know About Google Apps
March 19, 2008

Google Apps is a collection of web-based programs and file storage that run in a web browser. The applications include communication tools (Gmail, Google Talk, and Google Calendar), productivity …

Shared IT Services: Three Examples of Multi-Institutional Collaboration
December 2, 2004

This multi-part case study examines three higher education examples of collaborations on shared IT services. It focuses on the New England Research and Education Network (NEREN) and a consortium …

Implementing an ERP in an ASP Model: Technical, Business Process, and Cultural Changes
January 1, 2004

Drexel University provides the Banner ERP in an ASP partnership, giving Cabrini College access to resources without the expense of owning and operating the assets. This presentation describes the s…

Developing a Viable ASP Model for Distributed Learning
January 1, 2004

As academic institutions aggressively pursue distributed learning initiatives, some are faced with insurmountable infrastructure, administrative, and general resource challenges. Larger institution…

Demystifying IT Contracts
January 1, 2004

IT contracts can be difficult to understand and negotiate. We will discuss contract fundamentals as well as specifics and provide an IT director's view of what to look for in software, hardwar…

Transforming Higher Education Technology Services and Support
January 1, 2002

Strategic collaboration can yield productive partnerships in which one university supports technology services and infrastructure for others. Strategic…

Supporting and Hosting E-Learning Systems in the University of Wisconsin System
January 1, 2002

The ASP provides hosting, software training, instructional-design consultation, and help-desk service for the entire University of Wisconsin System, all educational institutions in the Stat…

Supporting and Hosting Web-Based Learning Systems in Minority Serving Institutions Through the AN-MSI Project
January 1, 2002

This paper discusses how the AN-MSI Project and can provide the infrastructure and expertise necessary to assist the MSIs to become involved in the area of e-learning (including web-enhan…

Application Service Providers: An Alternative Model for IT Services Delivery
May 14, 2002

Application service providers (ASPs) offer an alternative way for organizations to make IT resources available to users by hosting and managing software applications and the related hardware, net…