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A Cloud Total Cost of Ownership Model for IT Decision Making
June 12, 2014 | A session at the Administrative IT Summit

Higher education lacks a consistent methodology to compare the costs of cloud- and campus-based IT services when considering alternatives. Hidden subsidies, apples-to-oranges costs, and qualitati…

7 Things You Should Know About Cloud Computing
August 3, 2009

Cloud computing is the delivery of scalable IT resources over the Internet, as opposed to hosting and operating those resources locally, such as on a college or university network. Those resource…

Partly Cloudy? What a CBO Should Know about Cloud Computing
June 29, 2009

Cloud computing presents an opportunity for outsourcing what have long been core internal IT functions and systems on campus. In the coming months and years, many institutions will be explorin…

Domestic Inshoring: Creating the New American Economy
January 1, 2006

© 2006 Lee T. Todd Jr. EDUCAUSE Review, vol. 41, no. 1 (January/February 2006): 10–11. Lee T. Todd Jr. is the eleventh president of the University of Kentucky. Comments …

IT Outsourcing
January 1, 2005

The evolving technologies committee is charged with identifying and monitoring evolving technologies and their impact on higher education institutions. This submission is on IT outsourcing. …

A Jobless Recovery? Off-Shoring of Jobs versus Productivity Growth at Home
January 1, 2005

Barry Bosworth maintains that the United States' best resource is education. To be successful in the global economy he states we must find a way to transform a large proportion of the American…

IT Outsourcing in Higher Education
November 20, 2002

This is the 2002 ECAR survey instrument used for ECAR Research Study on IT Outsourcing in Higher Education. This is the 2002 ECAR survey instrume…

Outsourcing and Offshoring
January 1, 2005

Outsourcing and offshoring provide opportunities for cost reduction and service improvements. It is important, however, to carefully select target tasks and services and to have appropriate contr…

Learning from the Outsourcers
January 1, 2005

"Outsourcing, in general, has been discussed on campuses for some time. Too bad those conversations have seldom involved the help desk." &quo…

The Genie Is Out of the Bottle
January 1, 2004

© 2004 Richard N. Katz EDUCAUSE Review, vol. 39, no. 6 (November/December 2004): 112. Richard N. Katz Richard N. Katz is Vice President of EDUCAUSE and Director of the EDUCAUS…