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Simon Pride

Service Relationship Analyst

New York University

New York, New York

UNITED STATES

Simon Pride
Partnership by Design
February 3, 2014 | A session at the EDUCAUSE Learning Initiative Annual Meeting

How can different groups on campus partner to deliver services that improve the student and faculty experience while ensuring that services are effective and sustainable? This session will answer…

7 Things You Should Know About Service Design
October 12, 2011

Service design is a process that examines the relationship between those who use a service and the service environment. By focusing on and making improvements to the points at which users in…

New ELI 7 Things... Explores Service Design
October 24, 2011

Service design is a process that examines the relationship between those who use a service and the service environment. By focusing on and making improvements to the points at which users …

Karalee Woody

Assistant Vice President, Customer Service & Support - UW Information Technology

University of Washington

Seattle, Washington

UNITED STATES

Karalee Woody