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From Words to Knowledgebase: Communicating Effectively with Your Users
February 12, 2014 | A session at the EDUCAUSE Connect: Portland

Does writing for a nontechnical audience freak you out? No worries! In our three-part presentation, we will explain the fundamentals of communicating with typical users using good and bad example…

ECAR Study of Undergraduate Students and Information Technology, 2012
September 17, 2012

Key Findings See the 2012 report for a full list key messages, findings, and supporting data. Blended-learning environments are the norm; students say that these environments best suppor…

Leading with Stories
September 5, 2012

Carol Katzman is Vice President for Information Technology, Barnard College at Columbia University. Higher education technology leadership is rewarding, dynamic, and challenging. Du…

Research Networking: Infrastructure and People (Trends in Research Network Infrastructures and Collaboration Applications)
January 28, 2014 | A session at the ECAR Annual Meeting 2014

Research is a core mission at many of our individual institutions, but we are in a new era of shared purpose: data openness, cross-institutional collaboration, and global problem solving. New…

ERO Podcast: Cable Green of Creative Commons Talks About Openness
September 5, 2012

In this podcast, Cable Green talks about Open Access, Open Resources, and Open Policies. Cable Green is director of global learning for Creative Commons. …

Telling your Organization's Story
August 11, 2012

One of the most important responsibilities of a Chief Information Officer is to communicate the story of their organization, it's work, what drives its strategy, and most importantly - how i…

Podcast: John Campbell and George Siemens on Using Analytics
July 25, 2012

In this podcast, Executive Director of Administrative Information Services at Princeton University, Colin Currie , talks analytics with George Siemens and John Campbell . Siemens is a …

Laura March

Coordinator for Faculty Technology Initiatives

American University

Washington, District of Columbia


Laura March
Increasing Awareness of the Value of IT
October 16, 2013 | A session at the EDUCAUSE Annual Conference 2013

Actions resulting from a revised governance structure, a new strategic plan, and the reallocation of staff resources led to the creation of an IT Communications group at the University of Florida…

Learning to Live with an Advanced Persistent Threat
October 17, 2013 | A session at the EDUCAUSE Annual Conference 2013

In early 2012, UCSD became the target of a series of cyberattacks seeking access to sensitive campus research. This advanced persistent threat (APT) required us to rethink aspects of our campus sec…


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