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A Systems Approach: Expanding Access and Achieving Student Success through Support Services at Rio Salado College: March 12, 2012

This report covers how Rio Salado College (RSC) in Tempe, Arizona provides a full slate of support services to its online learners. The report was designed to capture the essence of a rela…
Pew Internet Millennials will benefit and suffer due to their hyperconnected lives: February 29, 2012

Teens and young adults brought up from childhood with a continuous connection to each other and to information will be nimble, quick-acting multitaskers who count on the Internet as their extern…
Adoption of E-Book Readers among College Students: A Survey: September 22, 2011

Author Nancy Foasberg, looks into the use of E-Readers on a college campus. This article was published in the September 2011 issue of Information Technology and Libraries . To learn whether…
Information Constraints and Financial Aid Policy: February 3, 2012

One justification for public support of higher education is that prospective students, particularly those from underprivileged groups, lack complete information about the costs and benefits of a…
Leveraging Service Blueprinting to Rethink Higher Education: October 31, 2011

In this paper, by authors Amy L. Ostrom, Mary Jo Bitner, Kevin A. Burkhard, the Center For American Progress takes the position that higher education is a service, or a service system, and…
Enterprise Strategies and Planning Necessary to Deliver On-Demand SaaS for Students and Faculty: May 17, 2012 | A session at the Enterprise IT Leadership Conference 2012
Indiana University, in collaboration with the University of Iowa and the Johns Hopkins Medical School, is demonstrating how software as a service can provide a fresh approach to meet the demands of…
The EDUCAUSE 2011 Core Data Service Report: Highlights and Insights into Higher Education Information Technology: January 31, 2012

Authors: Susan Grajek , Vice President for Data, Research, and Analytics, EDUCAUSE Pam Arroway , Senior Statistician, EDUCAUSE This report summarizes results from the 2011 EDUC…
Engaging Technologies and Reflection to Prepare Students: May 31, 2012 | A session at the Southeast Regional Conference
This presentation will address the topic of engaging technologies and relationships to prepare students for membership in the larger global community. An online undergraduate course in learning tec…
Is Your University Ready for M-Learning? Embracing and Supporting Mobile Devices in Higher Education: May 31, 2012 | A session at the Southeast Regional Conference
This session will address mobile devices in higher education and the issues faced in supporting them. We'll cover survey data from Air University on students' use of mobile devices and se…
lol…OMG!: What Everyone Needs to Know About Online Reputation Management: January 30, 2012

Speaker: Matt Ivester, founder of JuicyCampus and author of lol...OMG! The ease with which digital content can be shared online, in addition to its many benefits, has created a host of…