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The Smell of the Greasepaint, the Roar of the Customer
May 8th, 2007
11:45 AM - 12:30 PM
Session Type: Track 3
This session will offer a (somewhat) lighthearted reconsideration of what to look for when hiring customer service personnel and how to develop existing personnel both as effective communicators and as respected team members, using techniques from the theatre.
There is no convener for this session. Log In to volunteer as a Convener for this session.