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User-Centered Design in IT: The Low-Hanging Fruit
May 7th, 2007
3:30 PM - 4:15 PM
Session Type: Track 3
This presentation will introduce several basic usability and user-centered design concepts and techniques. We will explain how they are being introduced at UC Berkeley to create Web sites and IT services that are easier and more satisfying to use, reducing the burden on support desks and enhancing productivity and customer satisfaction.
There is no convener for this session. Log In to volunteer as a Convener for this session.