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this page is part of the EDUCAUSE wiki

Welcome! The ITCOMM wiki is a place for IT communications professionals to share ideas, best practices, communication tools and examples from their own institutions. Feel free to add items from your college or university to this online community resource. Please note: you must login to your EDUCAUSE profile in order to contribute to this wiki.

JOIN the IT Communicators constituent group.

Virtual Coffee Shop

Thanks to EDUCAUSE, the ITCOMM community meets in the virtual coffee shop on the second Friday of each month to discuss a variety of communication issues. Discussions are led by Carlyn Chatfield, Manager, IT Technical Communications, Rice University; all ITCOMM professionals are welcome to participate. Visit this page for time zone information, instructions on how to join and notes from previous Coffee Shops.


This section contains written examples from many of our participants in the following areas:

Articles and Resources

Annual/Monthly Reports

Crisis Communications

Campus Tools

PR and Promotional Materials


EDUCAUSE Compilation of Email Communication Policies

IT Communications Job Titles

This section includes titles for many of members of the ITCOMM Constituent Group. It can particularly useful for colleges and universities that are in the early stages of  developing a professional position or office dedicated to IT communications.

Job Titles

Presentation Materials

All ITCOMM professionals are invited to post their presentation materials here. Presentations

Guest Presentations

Join Other IT Communicators at EDUCAUSE Conferences

The ITCOMM Constituent Group meets at the EDUCAUSE annual meeting.

Summaries of meetings are posted here. Notes from regional meetings are also welcome here.

IT Communications Topics for EDUCAUSE Conferences




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September 29–October 2
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Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.


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