Main Nav

Project Management in Higher Education IT

Service overview

This section is to provide a 2 to 3 sentence description of the purpose of providing the service. This section should address why the service is important/critical to manage in higher education environments.

Definitions

This section will define any terms that might need additional explanation to help people better understand the service components.

Successful approaches and options for providing the service

This section will list alternatives for providing the service. A framework for providing the service will include design recommendations and methodologies to improve efficiencies and processes. Alternative hardware and software products might be listed. Various support models and architectures could be identified. Various management tools can also be included. Advantages and disadvantages to each approach/option should be included.

Requirements for providing a successful service

List of items required for ensuring a successful service delivery. Some of these requirements may be generalized or directly related to a specific delivery model and should be noted. Include dependencies on other services required to provide the service listed.

Benefits to providing the service

List of benefits to the various constituents (students, faculty, employees, alumni, parents, etc.) at the institution. Describe how the service can improve efficiencies and support the mission of the institution.

Nice-to-have options for the service

Optional items that might be useful when providing the services, but are not critical to the success of the service.

Costs - approximate costs for products and people

Costs should be approximated and are not required. They can include one-time costs, annual (on-going) costs, and staff/resourcing costs.

Staff responsibilities

Provide a list of responsibilities staff will be required to perform to provide the services. This might include workflows on how the service is supported among different teams in the IT organization.

Best practices to providing the service

Include information regarding engaging stakeholders, tracking & resolving issues, planning the service implementation, training plans, communication plans, design architectures, etc.

Risks/Concerns with providing the service

This area will identify the factors and risks which might cause the service to fail. This area will also discuss how to plan to mitigate those risks. This area should include any potential customizations which might be required to providing the service.

Institutions using the service

List institution web sites in this area which provide the services.

Reference information for expert people in providing service

If an expert is interested in providing additional information on a service to others, they could list their contact information in this area.

Mailing list information for the service

Include information on joining appropriate Educause mailing lists, other higher education mailing lists for learning more about the service.

Other external resources available for the service

A list of reputable blogs, vendor web sites, linkedIn groups, twitter feeds, or other resources should be included.

 

Back to Main Knowledge Sharing page

Close
Close


EDUCAUSE Connect
View dates and locations

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

EDUCAUSE Institute
Leadership/Management Programs
Explore More

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.