Communication and collaboration are the underpinnings of the higher education enterprise. In today's networked world, IT support for communications goes far beyond basic telephony in order to provide essential services to the institution. Investigations in this space revolve around:

  • Telecommunications, including IP telephony, dual-mode phones, wireless, mobile infrastructures, and fixed-mobile convergence
  • Unified communications
  • Collaborative communications, including presence awareness, videoconferencing, telepresence, application sharing, and collaboration platforms
  • Communication in the cloud
  • Support for specific communications technologies, such as VoIP, SIP, campus LAN/Wi-Fi, cellular, GPS, and GIS
  • Emergency communications management and notification
  • Social networking 

Campus Video Strategy

ECAR-CVS Working Group
ECAR-CVS Roster - Forthcoming
Working Group Co-chairs:

This project is a subgroup of the ECAR Communications Infrastructure and Applications (ECAR-CIA) Working Group. The first call is planned for July 2016. Send questions or expressions of interest to:

Project Description:
Video communication, often including voice and collaboration services, tend to be more distributed in departments and other silos than other IT critical infrastructure such as dial tone. What is a reasonable campus video strategy (or set of strategies) for the next few years?

Once formed, the working group will organize its work to gain an understanding of the technologies widely deployed on member campuses, what use cases these technologies support, how to identify duplicative services, identify use cases with missing functionality, and discuss components of a video strategy to ultimately:

  • Provide a matrix that identifies (duplicative and differentiating) features that can be used to select new tools
  • Make a set of recommendations to prepare campuses for building their video technology strategy

Expected Completion: September 2016

See the detailed project proposal for more information.

ECAR Communications Infrastructure and Applications Working Group (ECAR-CIA)

Co-chairs: Jim Jokl, University of Virginia, and Mark Katsouros, The Pennsylvania State University

The ECAR Communications Infrastructure and Applications (ECAR-CIA) Working Group focuses on the challenges that higher-education institutions face with respect to enterprise communication, collaboration, and mobility. Group participants pool their collective resources, time, and energy towards investigating specific challenges and opportunities in this space, sharing individual solutions, and developing effective practices for the higher-education community.

ECAR-CIA aims to help the organizational decision-makers in this space (senior IT managers, CIOs, CTOs, COOs, CFOs, provosts, etc.) focus on the important communication technology issues: emerging and evolving technologies, operational challenges, peer benchmarking, policies and procedures, federal and state regulations, staffing and service structures, strategic planning, sustainable funding models, and other relevant topics. In addition, we believe it is crucial to provide a forum for meeting with vendors, especially as more core IT services are potentially commoditized and/or cast into the cloud, and as the seamless integration and interoperability of multiple vended and locally-developed solutions becomes even more of a necessity and challenge.

The working group welcomes input, ideas, and participation from the higher education community. Contact us at

See all ECAR Working Group Resources. Visit the EDUCAUSE library.