Analytics

While many technologies may develop at breakneck speeds, provoking revolutionary change in their respective higher education domains, the strategic importance of analytics in higher education may be proving to be more evolutionary in nature. From the moment EDUCAUSE first published on the topic in 2005, the promise of what analytics could do seems to have always outpaced our ability to realize its potential in practical and meaningful ways. After debuting on the Gartner Hype Cycle as an emerging technology in 2010, analytics (in various forms) languished in the 2–5 year zone. Indeed, the level of analytics maturity in higher education as measured by EDUCAUSE remained underdeveloped and largely stagnant between 2012 and 2014, a condition produced in part by low levels of institutional investments and resources being committed to analytics projects.

This section covers the 13 trends and 13 technologies included in the analytics domain. The placement and appearance of analytics in the EDUCAUSE Top 10 IT Issues has been sporadic over the past several years. This year, however, the influence, strategic availability, and importance of technologies in this domain are reaching a critical mass with the #4 rank in the Top 10 IT Issues (in the form of "Data-enabled Institutional Culture") and the #8 rank in the Top 10 Strategic Technologies (as "Predictive analytics for student success [institutional level]").

Technologies

Included in this domain:

  1. Flexible interactive platforms for descriptive and predictive analytics of institutional data
  2. High-precision location-sensing technologies
  3. Integration platform as a service
  4. Location-based computing
  5. Massively scalable database architectures and software
  6. Mobile apps for institutional BI/analytics
  7. Predictive analytics for institutional performance
  8. Predictive analytics for student success (institutional level)
  9. Predictive learning analytics (course level)
  10. Talent/workforce analytics
  11. Technologies for improving analysis of student data
  12. Text/content analytics
  13. Uses of the Internet of Things for campus management

Complete initial deployment and maintain these technologies.

Our research shows that most institutions are not ready to deploy these analytics strategic technologies. Consider initial deployment only if one of these technologies is essential to your analytics strategy.

Pilot and start deploying these technologies.

At this time, a majority of institutions are planning to pilot and deploy these two analytics strategic technologies (listed below from highest to lowest attention):

  • Technologies for improving analysis of student data
  • Predictive analytics for student success (institutional level)

Decide when these technologies fit your strategy, and start planning.

A majority of institutions are watching these two analytics strategic technologies carefully, deciding and planning for potential future deployment (listed below from highest to lowest attention):

  • Predictive analytics for institutional performance
  • Flexible interactive platforms for descriptive and predictive analytics of institutional data

Learn about and track these technologies.

A majority of institutions are tracking and learning about the following nine analytics strategic technologies (listed below from highest to lowest attention):

  • Predictive learning analytics (course level)
  • Integration platform as a service
  • Mobile apps for institutional BI/analytics
  • Talent/workforce analytics
  • Uses of the Internet of Things for campus management
  • High-precision location-sensing technologies
  • Text/content analytics
  • Massively scalable database architectures and software
  • Location-based computing

Peer Institution Approach to Strategic Technologies

Understanding what peer institutions (both current and aspirational) are doing can help you gauge whether your institution's current approach is on track or might warrant reconsideration. Some technologies are more relevant for some types of institutions than others. We looked at broad demographic categories, including Carnegie class, institutional size, and approach to technology adoption and found differences in attention score based on those factors. (See the methodology section for explanation of our attention score calculation.) In figure 1, the US mean is the average attention score for an item from all US respondents. The minimums and maximums are the lowest and highest average attention scores among all groups within the categories of Carnegie class, institution size, and timing of technology adoption, with labels indicating which group or groups returned that score. In the event of a tie, all tied groups are represented.

Graph showing the attention score averages and differences. Y-axis represents the items. X-axis represents the attention score. All data provided is approximate. Technologies for improving analysis of student data: U.S. Mean = 2.7; Minimum = 2.2 (BA/Non-US/2,000-3,999 FTE); Maximum = 3.2 (MA pub.). Predictive analytics for student success (institutional level):  U.S. Mean = 2.6; Minimum = 2.0 (Non-US/Less than 2,000 FTE/Late adopters); Maximum = 3.0 (8,000-14,999 FTE). Predictive analytics for institutional performance: U.S. Mean = 2.1; Minimum = 1.7 (Late adopters); Maximum = 2.5 (DR pub.). Flexible interactive platforms for descriptive and predictive analytics of institutional data: U.S. Mean = 1.9; Minimum = 1.5 (Late adopters); Maximum = 2.2 (AA/Early adopters). Predictive learning analytics (course level): U.S. Mean = 1.9; Minimum = 1.1 (Less than 2,000 FTE); Maximum = 2.3 (4,000-7,999 FTE). Integration platform as a service: U.S. Mean = 1.6; Minimum = 1.3 (Less than 2,000 FTE/Late adopters); Maximum = 2.3 (DR priv.). Mobile apps for institutional BI/analytics: U.S. Mean = 1.4; Minimum = 0.9 (Less than 2,000 FTE); Maximum = 1.9 (Early adopters). Talent/workforce analytics: U.S. Mean = 1.4; Minimum = 0.9 (Less than 2,000 FTE); Maximum = 1.7 (4,000-7,999 FTE). High-precision location-sensing technologies: U.S. Mean = 1.2; Minimum = 0.4 (Less than 2,000 FTE); Maximum = 1.7 (DR priv.). Text/content analytics: U.S. Mean = 1.2; Minimum = 0.6 (Less than 2,000 FTE); Maximum = 1.4 (MA pub./4,000-7,999 FTE). Massively scalable database architectures and software: U.S. Mean = 1.0; Minimum = 0.3 (Less than 2,000 FTE); Maximum = 1.4 (AA/15,000+ FTE). Location-based computing: U.S. Mean = 1.0; Minimum = 0.7 (Late adopters); Maximum = 1.1 (DR pub./15,000+ FTE/Early adopters).
Figure 1. Attention score averages and differences for analytics technologies

Preparing for the Future

Understanding the technologies that are most relevant for your institution and how fast a certain strategic technology may be growing is critical to institutional IT strategy. We estimated the pace of growth based on the percentage of institutions we predict will implement each technology over the next five years (by 2023). Figure 2 positions each technology in one of 12 cells based on institutional intentions (the "recommendation for today") and the expected pace of growth of that technology. Reflecting what was noted above, the figure shows that analytics technologies related to student data and success are on the fast track for growth.

4 boxes with recommendation for today  Each Box has 3 possible Pace of Growth categories: SLOW, MODERATE, FAST Box 1: Deploy and maintain  N/A Box2: Pilot and deploy  Fast: •	Technologies for improving analysis of student data • Predictive analytics for student success (institutional level) Box 3: Decide and plan  Moderate: • Predictive analytics for institutional performance • Flexible interactive platforms for descriptive and predictive analytics of institutional data Box 4: Track and learn  Slow: •	Integration platform as a service • Mobile apps for institutional BI/analytics • Talent/workforce analytics • Uses of the Internet of Things for campus management • High-precision location-sensing technologies • Text/content analytics • Massively scalable database architectures and software • Location-based computing Moderate: • Predictive learning analytics (course level)
Figure 2. Plans for 2018 and pace of growth for analytics technologies