Business Process Management
Streamline processes to create efficiencies and increase alignment with institutional goals.
Enterprise systems do not typically differentiate one college or university from another, and it is important to frame enterprise decision making with this in mind. Streamlining processes to create efficiencies and increase alignment with institutional goals may result in resources that can be reallocated to other mission critical and differentiating functions.
Learn About This Key Topic
- Understand process improvement as part of digital transformation (Dx) initiatives
- Continually improve business process redesign efforts through change management
- Reconsider business processes as part of your cloud migration
- Redesign business processes through cross-enterprise partnerships
Business Process Management Toolkit
|10 Common Process Improvement Mistakes and How to Avoid Them
||EDUCAUSE Review article with tips and lessons learned from a process improvement team's experience and observations made while facilitating or mentoring other groups|
|Aligning Institutional Processes Through Business Process Redesign
||EDUCAUSE Review article with case studies from IT leaders at Ithaca College, Edmonds Community College, Peninsula College, and Seattle Colleges, and Vassar College, describing how their institutions took advantage of system migrations to redesign and improve their business processes|
|Building an Office of Process Innovation
||EDUCAUSE Review article focusing on the operations and mechanics of developing a process improvement unit|
||An article from NACUBO, which explores how Armstrong State University’s revitalization effort sorted chaotic student services into orderly technology-drive systems|
This is one of five challenges the Enterprise IT Program focuses on annually. Visit the Enterprise IT Program for resources on governance and relationship management, technology strategy, understanding costs and value, and analytics.
For more enterprise IT resources, visit the EDUCAUSE Library.