NLII Learning Environment Design Focus Session

Meeting Notes

 

The NLII May Focus Session on Learning Environment Design took place at the Vancouver, BC, Canada Westin Grande hotel on May 31, 2002Readings, materials and background on the session are available at the NLII Focus Session Web Site and further work, discussion and community practice material at the NLII learning environment design site, open for guest access.

 

Opening Remarks

Small Group Work-Morning

Keynote: Margaret Haughey

Future Workgroups and Communities of Practice

Panel Discussion

Birds of a Feather

Summary

Detailed Team Notes <need link here, http://www.west.asu.edu/nlii/mayfs.htm>

 

The session was sponsored by WebCT, Industry Canada, and the University of British Columbia.

 

Opening Remarks

Carole Barone, Vice President of EDUCAUSE, opened the session by remarking on the great possibilities for teaching and learning transformation within the field of learning design and online learning. Interest and work on the course management system environment is lively, and noted that we should be seeing research on these systems by the EDUCAUSE ECAR group in the next few months.

 

She emphasized that online learning would not be where it is now without the rich collaboration of industry, government and higher education that was demonstrated in the opening panel of co-hosts greeting the audience. The group was� composed of :

Yuri Daschko, Director, Multimedia Learning Group, Industry Canada

Michelle N. Lamberson, Senior Manager of User Community Relations, WebCT

Jim Tom, Director Networks, IT Services, University of British Columbia.

 

Small Group Work-Morning

Vicki Suter, Director of NLII Projects, introduced the audience to the format of the day and presented the small group questions and plans that would be studied and discussed all day.

 

The participants quickly moved into five small groups to attempt to define �first principles of learning� based on the session pre-readings. Most of the groups found this difficult to synthesize, but reported rich, dynamic discussions of the essential components necessary to good learning experiences. The groups did record their �principles� on post-it notes and then later grouped them according to similarities.

 

Keynote

The general session was a keynote address by Margaret Haughey, Editor, Canadian Journal of Distance Education-University of AlbertaHaughey�s address focused on the changes, motivations, challenges and desirables in creating E-learning environments. (Presentation is online at <need link once Colleen has put presentation up>

 

Haughey put forth the belief that �Elearning means change�: in choice, participation, and learning patterns. In designing Elearning environments, she noted that learning is not about teaching. It has to be based in what the students know, can practice, absorb, and understand. Learning demands the active involvement of the learner, and this cannot be designed, but instead “designed for”.

 

She spoke to the attributes of best environments for learning, which include:

        Active

        Resource rich, supported environment

        Group work / collaboration

        Real world problems / authentic

        Ongoing assessment

 

The participants were asked to consider some key questions in addressing the challenges of moving to online learning environments:

        What do new roles look like for faculty? How do we deal with demands of faculty time?

        How do we support good pedagogical practice and use of technology but also allow autonomy and choice?

        How much do course management tools constrain choice?

        How do we measure production value vs. instructional value?

 

Haughey also reminded us that, although the true challenge will be in the changes needed to allow the paradigm shift for faculty (development, support, concerns and control), there will also continue to be infrastructure issues that need to be addressed concerning access, speed, interactivity, institutional politics and sustained support of the elearning environment.

 

After a short break, people returned to their original breakout session groups to finish working on their learning principles and discuss the technology that might be involved in enabling a learning environment based on principles identified.

 

Future Workgroups and Communities of Practice Planning

The NLII 2002 Fellows briefly presented their research topic in deeper learning and course management systems and asked if members of the audience would be interested in an ongoing discussion of the topic.

 

Members expressed great interest in further discussion, in seeing the day’s work posted, in maintaining discussions begun in their breakout groups.  (A community site has been set up for these purposes at http://team.educause.edu/learning.htm)

 

Panel Discussion

The afternoon program started with a panel discussion. Moderated by Michelle Lamberson, Sr Manager of User Community Relations for WebCT, the topic centered on effective practices and technologies that support what we understand about ‘first principles of learning’.

 

Panel members were:

Mark Bullen, Associate Director, Distance Ed & Technology, Continuing Studies, University of British Columbia

Bryan Fair, Educational Technologist, Learning Resources Unit, British Columbia Institute of Technology

Tim Pychyl, Associate Dean of Students, Carleton University

 

Each panel member took a few minutes to present innovative course design practices in higher education, faculty development and government training.  Specific issues addressed included how existing technologies are being used to support teaching and learning strategies and whether we need these technologies or if we can be just as effective without them. Examples from the panel allowed rich discussion of the need to model use of technology, and support behavior and culture in the instruction as a reflection of the values of the learner. Some issues that were raised included:

 

 1. Investment in course development through venture capital and similar initiatives
 

    • Given the culture of higher education, will a corporate model be accepted?
    • What about sustainability?

2. Partnering with content providers


    • How will we decide the courses in which to invest?
    • How can we sustain development between funding envelopes/programs and opportunities?

3. Using technology
 

    • Where is the learning innovation?
    • Is it enough to “just” increase access?
 

Birds-of-a-Feather

The last group session of the day was a birds-of-a-feather approach that allowed the session participants to go to breakouts focused on four areas:

 

1.      NEW UNDERSTANDINGS: In what ways do the principles contribute to or change our understanding of learner-centeredness?

2.      EXISTING TECHNOLOGIES: How can we use existing technologies to design effective teaching and learning experiences? How can Learning Management/Course Management Systems be used effectively?

3.      NEW TECHNOLOGIES: What do we need from new learning environment technologies that would reflect and implement these first principles of instruction? What are the indicators that next-generation technologies will further support these goals?

4.      NEW ROLES: Who are the learning environment designers and what are the new roles for traditional learning designers, faculty members, instructional technologists, students?

 

New Understandings:
The rapporteur for Group 1 was Darren Cambridge, Technology Consultant, American Association for Higher Education ([email protected]). He provided the following notes on this session:

 

Context: we want to provide first principles for “lone ranger” teachers, instructional designers, and instructional technology support people who do not have the time to survey the learning theory literature and don’t have access to expert help. Need a broad, higher order set of principles generalizable from the various schools of learning research. Five or so broad principles so that technology alone does not drive the design of technology-enhanced learning. We need to provide something simple and easy to digest.

 

What are the essential principles of learning that should drive design of educational technology to support practice?

 

A learning principle is a basic statement about what facilitates learning

A principle is independent of technology and instructional architecture, particular research body

 

 

Learning Principle

Teaching Strategies

Learning is enhanced by negotiation of the meaning of the object of knowledge

Create social interaction

Appropriate feedback is important to learning

Make the feedback as close in time and space as appropriate to a performance (?)

Encourage reflection 

Motivation is important to learning

 

The learner builds on prior knowledge

 

Social interaction is important to learning

 

Learning is enhanced by learners knowing how they learn

Students need to learn about their own learning styles

Learning is context-based

Provide a resource-rich environmentà multiple representations

Learning is enhanced by different ways of knowing

 

Students needs to have reflective control of their own learning (?)

 

 

 

Existing Technologies:
Jeremy Haefner, 2002 NLII Fellow, was the rapporteur for Group 2:

To build communities of learners, a number of strategies can be used such as the use of course email services, survey tool, annotated bibliographies, glossary builder tools, peer review activities, email ‘pushed’ out to students to bring them into the course, group tools such as a shared digital dropbox, and group discussion activities.

 

To enhance student ownership of learning, ideas include: allowing students to develop their own webpages, use of graduated (gradually more complex) assessment strategies such as in self-testing, and use of anonymous survey tool to identify mistakes and learn from them.

 

To engage the student, the instructor could use case studies, develop role-playing activities where students have to research biographies in order to ‘guess’ who their partner is pretending to be, and use informal grammatical approaches to casual discussion but insist on more grammatical care for formal assignments.

 

Finally, to invoke contextual learning (learning based on prior knowledge), instructors can release modules or content AFTER students have completed prerequisite modules or they can pre-assess existing knowledge through quizzes.

 

New Technologies: 

Katy Campbell, University of Alberta, was the rapporteur for Group 3 discussion:

Questions:

• If the first principles of learning are THE accepted principles, how can there be room for new and emerging principles?
• How can we focus on what will help people learn?
• How do we get from knowledge to content to process to communication?
• Simulations: online gaming technologies appear to be changing learning environments

        o Can commercial simulation environments be scaled for education?
        o Are simulated environments economical to develop and deliver?
        o Differences between designer-defined, learner-defined, and open outcomes
• Common concerns:
        o the fractured nature of academic/service support units
        o providing “technology at the fingertips” to help learners collaborate?
        o are the “new” technologies already here? Are we building on tools we already have, into new generations?
        o enhancing accessibility –
            ideas included VR and immersive environments, voice recognition and natural language processing
        o encouraging learning after the course ‘expires’, or the formal experience ends
        Note: learner-directed activity supported through profiles and personalization tools?
        o identifying and sustaining networks of ‘best practices’, innovation potential, and related emerging best practices

Tools:
• How will learning technologies help me gain the learning tools I need when I need them? TeleHealth as an example of bringing healthcare to the public.
• Can the tools themselves contain advice on good pedagogy? Note: does this implies an expert system? IMS work in Learning Design is aware that this is a potentially controversial issue and in its scope speaks of a pedagogically agnostic information model. However, the idea of a learning design models repository is interesting…
Can we develop tools that support: adapting objects? For example, can other tools be embedded in, or linked to LCMS that make it transparent for faculty to do this? Note: lack of general awareness of the work in knowledge management/object economy systems. How can we help faculty take advantage of work of SCORM, IMS, etc.? How can we encourage members to go beyond Content Packaging, Simple Sequencing, and QTI?
student ‘initiation’ (?)
• provide self-evaluation, especially to evaluate essays and creative works
• asset management
• evaluation tools of the ‘does it work’ variety
• Next steps?
        o Facilitating the discourse – how?
        o What do we mean by ‘next generation’?
        o Develop a strategy to retire tools that haven’t worked well or that have been superceded
        o NLII can help us to find kindred spirits

Participant summaries and reactions from Group 3: 

New ways of seeing, experiencing and learning are being incorporated into software tools all the time. Gaming, situational tools, voice recognition, body suits that allow interactive experience. All are possibilities for technologies that we might see in future teaching and learning modules.

 

Although this won’t appear in standard instruction for some time, it’s important that CMS vendors collaborate with other vendors that might be marketing these tools in the near future. Use of open standards that allow CMS vendors to link to third party software will aid in this ‘next generation’ import to the CMS experience.

 

CMS tools should have instructional design built into them, because many faculty don’t have the skills to design good learning modules. Faculty may be experts in content area, but may not have the time or resources to become well versed in instructional design. CMS tools could provide direction, prompts and modules that model and link learning activities associated with content and teaching modules.

 

More seamless access to shared sources like MERLOT would assist faculty in embedding materials and learning modules.

 

Voice recognition should be considered for future implementations. Natural language processing is more accessible and should be explored in effective teaching possibilities.

 

Student-initiated threads and independent learning endeavors should be better supported.  Self-evaluation based on essay interpretation and instructor rubrics, to complement the hard data question assessment tools, would be valuable for many of the humanities fields that don’t value testing as much as other disciplines.

 

IMS has a way to package course materials to make content interoperable.

Dream Weaver, GoLive, MS-LRN, IMS, OKI, how many standards are there? Institutionally, we must each settle on what’s needed and implement institutional decision to write to that standard.

 

Tools that support output or byproduct of learning, especially the next generation of e-portfolios should be evaluated for inclusion.

 

New Roles:
Sarah Burke of WebCT was the rapporteur for Group 4, exploring new roles for traditional learning designers, faculty members, instructional technologists, and students.

 

Our group included a mix of faculty, instructional designers, and support staff.

The session began with a round-robin discussion of the various roles of participants around the table. Following that, we began to talk more generally about the roles of Faculty, Support, and Instructional Design Teams.

 

There was disagreement in the group as to what the roles of faculty and instructional designers are. Instructional designers in the group also voiced a concern that there is a gap in understanding on the part of administration as far as the legitimacy and value of the role of instructional designers.

 

Support staff in the room viewed the role of Support as assisting faculty in using technology to present their own content. Participants discussed the role of faculty as providing student experiences, and providing context as well as content.

 

We had a discussion about the various roles within an institution related to online course design, including:

 

Digital licensing specialists

Instructional designers

Course researchers

Faculty

Media developers/Web developers, videographer, digital media, graphic designer

Project Manager

Team Designer

Student Technology Assistants

Writers

Editors

 

Some participants’ institutions leveraged extensive instructional design teams, whereas others had more limited resources. In many cases, individuals play multiple roles and must possess diverse skills. For example, an individual might be a Project Manager and a Course Researcher. Using a team design approach can be ideal for multiple courses or “course clusters.” Team design can add multiple perspectives and capabilities to the course design process.

 

 End of Session

Vicki Suter, Director of NLII projects,  wrapped up the day by asking the room to keep two persona in mind in determining ‘first principles’:

·         the faculty member that doesn’t read the literature or come to learning design conferences but wishes to be reflective about their teaching practice. If we were able to give that faculty a few rules of thumb to change their teaching practice so that it is based on learning and cognition theory, what would they be?

·         the instructional designer whose background is more technical than pedagogical. What learning principles are consequential? What principles could truly transform teaching and learning if the technology supported learning-centered teaching practice?

 

Participants agreed that we want to keep going, to form community, to define principles of learning, to determine teaching and learning strategies that apply to these principles, create learning activities that relate to those strategies, and identify technologies that will support the teaching and learning activities. We need further sessions and discussions like this one, bringing together passionate faculty, instructional designers and thinkers. Not wanting to reinvent the wheel, and recognizing the limited opportunities for us all to gather together physically, NLII asked for participants in virtual workgroups that will

1) help the Fellows with learning and CMS research,

2) further explore learning design issues and a third suggestion that NLII work on research-based best practices in teaching.

 

Those interested in the progress of this work are welcome to visit the Learner-Centered practice Key Theme page at http://www.educause.edu/nlii/keythemes/learnercentered.asp.