CAUSE/EFFECT is a practitioner's journal about managing and using information resources on college and university campuses. This printed issue of CAUSE/EFFECT is available through the EDUCAUSE Information Resources Library.

Seton Hall University

Above: Seton Hall recently gained national attention for its information technology initiatives, including efforts to make computing ubiquitous on campus.

Photo by G. Steve Jordan

From the Editor

Recommended Reading

A Framework for Tracking Developments in Voice over IP
by E. Michael Staman, Macon State College

Middleware: The Second Layer of IT Infrastructure
by Kenneth J. Klingenstein, University of Colorado and Internet2

Enterprise System Implementations: Lessons from the Trenches
by Jack McCredie, University of California, Berkeley, and Dan Updegrove, Yale University

Retaining IT Staff through Effective Institutional Planning and Management
by Michael Eleey, Communications Equity Associates, and Lynn Oppenheim, Center for Applied Research

Lessons Learned in Process Reengineering at a Community College
by Gayle E. Jaacks and Michael Kurtz, Western Iowa Tech Community College

Mount Holyoke College Reshapes Reengineering
by Madeline Carnevale, Sandra Berestka, and Debra Morrissey, Mount Holyoke College

Managing the Campus Internet Explosion
by Robert A. Fleck Jr. and Tena McQueen, Columbus State University

Computer Use Policies at Major U. S. Public Universities
by Susan Athey, Colorado State University

Decentralized Information Technology Requires Central Coordination!
by Sarah C. Michalak, Julio C. Facelli, and Clifford J. Drew, University of Utah

Cross-Campus Partnerships That Work
by Gair English and June R. Quackenbush, Syracuse University

Training Future Faculty to Create New Learning Environments
by Christina Goodland, University of Minnesota