Here are some screen shots from Illinois Wesleyan's web help desk system (aka 3900 Support Line).

Enter your own support call screen Client call search screen Client search results IT new call entry IT staff search IT "fat" search results - shows more detail per call IT "fat" search results showing emergency calls IT "thin" search - used to quickly scroll through many calls IT call maintenance

 

Illinois Wesleyan University's web help desk is only accessible from the campus intranet.

 

Return to Proceedings Page