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Appendix G: For Further Reading

Achieving Success, Avoiding Landmines

Asbrand, Deborah. "Uncharted Waters Pose Risk of Runaway Projects; What You Can Do to Salvage Your Investment and Get Development Back on Course." InfoWorld, 28 June 1993, 67.

Barney, L. "Being Prepared for the Unexpected Catastrophe." Wall Street & Technology, August 1995, 24-26.

Bolt, Robert C. "A Migration Success Story." DBMS, January 1995, 96.

Braithwaite, T. "The Role of the Auditor in Planning a Successful Information Processing Automation Project." EDPACS, August 1994, 1-9.

Brooks, M. "Project Management: Key to the Successful Implementation of Information Management Systems." Chemometrics and Intelligent Laboratory Systems: Laboratory Information Management 13 (September 1991): 51-67.

Brown, Gaynor. "A Problem Solved Is a System Selected." Accountancy (ACE) 111 (April 1993): 68.

Bugby, J.R. "Project Management and Conversion Schedule Adherence: Formulas for Success." In Proceedings AM/FM International: Conference XVIII. Aurora, Colo.: AM & FM International, 1995, 477-485.

Cash, C., and R. Fox. "Elements of Successful Project Management." Journal of Systems Management 43 (September 1992): 10-12.

Darling, Charles B. "Need an App Integrator? Build a Relationship!" Datamation, 1 March 1996. This article can be accessed on the World Wide Web at: http://www.datamation.com/PlugIn/issues/1996/march1/03aeval1frame.html

Evans, Joann. "Critical Control: The Fine Line Between the Success and Failure of a Mission-Critical System Often Rests with the Project Management Team." Computer Weekly, 9 September 1993, 38-39.

Faegre, Dirk. "Lessons from a Seasoned Downsizer." Computerworld, 10 August 1992, 68.

Finkelstein, Richard. "My 10 Rules for Success." Information Week supplement, 9 May 1994, S80.

Galliers, R.D. "Strategic Information System Planning: Myths, Reality and Guidelines for Successful Implementation." European Journal of Information Systems 1 (January 1991): 55-64.

Green, Beth. "The Expert's Opinion." Information Resources Management Journal 8 (Summer 1995): 32-33.

Janah, Monua. "Data Lessons Learned." InfoWorld, 31 July 31 1995, 1-2.

Jones, G. "Building a Successful Systems Strategy...in a Few Careful Steps," ICL Today, January 1990, 20-22.

Lacity, M.C., and R. Hirschheim. "Benchmarking as a Strategy for Managing Conflicting Stakeholder Perceptions of Information Systems." Journal of Strategic Information Systems 4 (June 1995): 165-185.

LaMotta, Toni. "Can We Talk? The Problems Information Systems Managers Have in Determining User Needs." Datamation, 15 October 1992, 132.

Lindgaard, G. "Some Important Factors for Successful Technology Transfer." IFIP Transactions A, Computer Science and Technology A-45 (1994): 53-66.

Margolis, Nell. "Voices of Experience." Computerworld, 28 December 1992, 16.

Morriss, P.W. "The Auditor's Role in Creating Successful Systems." In Proceedings of Compsec International. Oxford, U.K: Elsevier Advanced Technology, 1990, 339-347.

Palvia, Shailendra D., Efram G. Mallach, and Prashant C. Palvia. "Strategies for Converting from One IT Environment to Another." Journal of Systems Management 42 (October 1991): 23.

Reid, Warren S. "The Loch Ness Monster and Other Myths: Implementing Application Systems Solutions Successfully." The Computer Lawyer, January 1994, 20.

Ricciardi, Lucy R. "Is Your Data Integrated &150; And Under Your Control?" Financial Executive, July/August 1993, 30-32.

Rubel, Malcolm C. "The Personal Side of Downsizing: Downsizing Systems and Hardware Isn't the Only Consideration; People Are a Bigger Factor to a Project's Success." Data Based Advisor, January 1995, 64-65.

Schwab, Susan F., and Ernest A. Kallman. "Software Implementation Can't Always Go by the Book, Either." Journal of Systems Management 43 (March 1992): 13.

Stockman, J., and M. Nanstad. "Training: The Often Overlooked Ingredient of a Successful Software Implementation." Unisphere, July 1990, 73-75.

Unruh, J.A. "Executive Voice &150; New Imperative for Business Success." Bank Management, January-February 1996, 21-22.

Webster, John D. "A New Financial System &150; Keys to Pain Relief." Government Accountants Journal 44 (Summer 1995): 35-48.

Weiss, Ira R., Duraiaj Asaithambi, and Thomas J. Farrell. "How to Integrate Software Without a Hitch." Journal of Accountancy 75 (April 1993): 7.

Winkler, Connie. "Driving a Successful Implementation." Information Week supplement, 9 May 1994, S12-S21.

Wolstenholme, Eric F., Simon Henderson, and Allan Gavine. The Evaluation of Management Information Systems: A Dynamic and Holistic Approach. New York, N.Y.: John Wiley, 1993.

Yetton, P.W. "False Prophecies, Successful Practice and Future Directions in IT Management." IFIP Transactions A, Computer Science and Technology A-54 (1994): 103-112.

Zadrozny, Mary A., and Robert E. Tumanic. "'Zero-Defects' Software: The Total Quality Management Approach to Software Engineering." Chief Information Officer Journal 4 (Spring 1992): 10-16.

Information Systems in College and University Environments

Balkan, Lore, Gerry McLaughlin, and Bruce Harper. "Data Standardization Means Quality Information from Distributed Systems." CAUSE/EFFECT, Winter 1992, 33-41. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9247.txt

Bangart, Brenda. "Application Delivery in the '90s: A Framework for Change." In Realizing the Potential of Information Resources: Information, Technology, and Services &150; Proceedings of the 1995 CAUSE Annual Conference, by CAUSE. Boulder, Colo.: CAUSE, 1996, 5-7-1 to 5-7-11. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cnc9539.txt

Bell, Howard W. Jr., and Nancy J. Hanseman. "Alphabet Soup of Management Tools: Cincinnati's ASEP Process Resembles TQM, CQI, and QPS." Business Officer, January 1994, 36-40.

Bernbom, Gerald, Donald Grinstead, and Barry M. Rubin. "Academic Information Systems: From Segregation to Integration." CAUSE/EFFECT, Spring 1992, pp. 9-14. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9213.txt

Bosworth, Michael. "Rolling Out a Data Warehouse Quickly at UMass: A Simple Start to a Complex Task." CAUSE/EFFECT, Spring 1995, 40-45. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9519.txt

Carter, R.B., S. Nilakanta, and D. Norris. "Strategic Planning for Information Systems: The Evidence from a Successful Implementation in an Academic Setting." Journal of Research on Computing in Education 24 (Winter 1991): 280-288.

Comaford, Christine. "Indiana U's Harmonic Convergence." PC Week, 12 February 1996, 20.

Cousins, Elaine. "Developing Effective User Training Programs at the University of Michigan." CAUSE/EFFECT, Summer 1994, 53-58. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9428.txt

Dubois, Ronald, Neil Freeman, David Butterworth, and Joseph Downs. "Intelligent Insight or Blind Arrogance? The Development of an Integrated Information System." Business Officer, January 1992, 36-40 and February 1992, 40-47.

Eckerson, Wayne W. "Indiana University Uses the Web for Financial Reporting." Open Information Systems, February 1996, 37-45.

Haverson, Debra Sheer. "Distributed Processing Simplifies Campus Life." MIDRANGE Systems, 29 March 1996, 9.

Hibbler, Fritz. "Lessons from an Administrative Information System Conversion." University of Idaho. Unpublished paper available through CAUSE Information Resources Library as Document PPR0026.

Hibbler, Fritz, and Linda Mitchell. "Debugging the Conversion Process: Lessons from an Administrative Information System Conversion." Business Officer, October 1995, 32-35.

Indiana University Financial Information System Requirements: General Ledger and Account Activity. Indiana University, 1992. Unpublished document available through CAUSE Information Resources Library as Document CSD1136. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/csd1136.txt

Information Technology Principles to Guide Campus Decision-Making. University of Colorado. Unpublished document available through CAUSE Information Resources Library as Document CSD1012. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/csd1012.txt

Jackson, Tad, Gary Hammon, and Martin Smith. "PROCAST: Providing Timely Information to Monitor Progress Toward University Goals." CAUSE/EFFECT, Fall 1995, 27, 32-38. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9536.txt

Jacobson, Carl. "Internet Tools Access Administrative Data at the University of Delaware." CAUSE/EFFECT, Fall 1995, 7-12. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/html/cem9533.html

Jacques, S.E. "Moving Mountains: Transitioning from a Paper to a Computer-Based Administrative System." In Proceedings of ACM SIGUCCS User Services Conference XIX: Looking for Answers, by ACM. New York, N.Y.: ACM, 1991, 147-153.

Mara, Mark. "Project Mandarin: Implementing Distributed Computing at Cornell University." CAUSE/EFFECT, Winter 1994, 39-46. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9448.txt

Martinson, Linda. New Directions in Financial Computing: Integrated Administrative Data Processing in Higher Education. Washington, D.C.: NACUBO, 1992. This paper or information about this paper can be found on the World Wide Web at: http://www.nacubo.org/website/pubcat97/computing.html#R1

___________. "Scrapping Patched Computer Systems: Integrated Data Processing for Information Management." Business Officer, June 1991, 31-35.

May, Linda, Janet Gordon, Robin Beck, and Noam Arzt. "Architecture and Re-engineering: Partnership for Change at the University of Pennsylvania." In Managing Information Technology as a Catalyst of Change: Proceedings of the 1993 CAUSE Annual Conference, by CAUSE. Boulder, Colo.: CAUSE, 1994, 145-154. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cnc9313.txt

May, Robert G., and Teresa Stankiewicz. "Partnering with a Vendor to Prototype a Data Warehouse in Ninety Days." CAUSE/EFFECT, Spring 1996, 51-53. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem961c.txt

Miller, Katherine M., and Thomas G. Well. Building the University Financial Information System (2 volumes). Austin, Texas: Intuitive Financial, 1995.

Nash, Kim S. "It's Academic: College Systems Often Beat Corporate IS to the Punch." Computerworld, 11 March 1996, 69.

Norwood, William. "Evolution of Smart-card Technology Development at Florida State University." CAUSE/EFFECT, Spring 1994, 34-37. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9418.txt

Plice, Samuel J. "Why Your Campus Should Consider Adopting OSF's DCE Standards." CAUSE/EFFECT, Spring 1995, 5-7. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9512.txt

Porter, John D., and John J. Rome. "Lessons from a Successful Data Warehouse Implementation." CAUSE/EFFECT, Winter 1995, 43-50. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9548.txt

Sabherwal, R., and P. Kirs. "The Alignment Between Organizational Critical Success Factors and Information Technology Capability in Academic Institutions." Decision Sciences 25 (March-April 1994): 301-330.

Slevin, D.P., P.A. Stieman, and L.W. Boone. "Critical Success Factor Analysis for Information Systems Performance Measurement and Enhancement: A Case Study in the University Environment." Information and Management 21 (October 1991): 161-174.

Specification of Requirements for a Financial Accounting System. University of Canterbury (Australia), 1994. Unpublished document available through CAUSE Information Resources Library as Document CSD1133.

Specification of Requirements for a Financial Accounting System: Response Summary. University of Canterbury (Australia), 1994. Unpublished document available through CAUSE Information Resources Library as Document CSD1134.

Stewart, Henry. "OLAP: A Fast, Easy, Affordable Executive Information System &150; Finally!" CAUSE/EFFECT, Fall 1995, 47-48. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9539.txt

University of Colorado Financial Management System: Request for Proposal. University of Colorado, 1995. Unpublished document available through CAUSE Information Resources Library as Document CSD1023.

Watson, Ellen, and Stephen Patrick. "Client/Server Architecture for Mainstream Administrative Systems &150; Bradley University's Experience." In Realizing the Potential of Information Resources: Information, Technology, and Services &150; Proceedings of the 1995 CAUSE Annual Conference, by CAUSE. Boulder, Colo.: CAUSE, 1996, 3-2-1 to 3-2-10. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cnc9518.txt

Yuochunas, Nancy. "DCE: A Foundation for Administrative Software Collaboration in Higher Education." CAUSE/EFFECT, Spring 1995, 8-10. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9513.txt

Client/Server Implementations and Issues

Barry, William F. "Moving to Client/Server Application Development: Caveat Emptor for Management." CAUSE/EFFECT, Winter 1994, 11-18. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9444.txt

Barth, Claire. "Trends in Client/Server Financial Software." Management Accounting, August 1995, 61.

Baum, David. "Middleware, Modeling Keys to Client/Server Success." LAN Times, 5 February 1996, 76-77.

Blythe, Kenneth C. "Client/Server Computing: Management Issues." CAUSE/EFFECT, Summer 1993, 55-58. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9320.txt

Bernbom, Gerald, Mark Bruhn, and Dennis Cromwell. "Security in a Client/Server Environment." CAUSE/EFFECT, Winter 1994, 19-26. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9445.txt

Bochenski, Barbara. "Managing It All: Good Management Boosts C/S Success." Software Magazine, 15 November 1993, 98.

DePompa, Barbara. "Harder Than It Looks." InformationWeek, 4 December 1995, 60-64.

Diamond, S. "Client/Server: Myths & Realities." Journal of Systems Management 46 (July-August 1995): 44-48.

Dowgiallo, Ed. "Client/Server to the Rescue: The Key to Exploiting Client/Server Technology Is Asking the Right Questions." Database Programming & Design, July 1995, 21.

Drechsel, Dan. "Prescribing a Painless Migration (Four-Step Approach to Moving to a Distributed Computing Environment)." Software Magazine, February 1994, 6.

Elzey, Penny. "10 Easy Ways to Fail Miserably at Developing Client/Server Applications." Information Week supplement, 9 May 1994, S16-S17.

Freeman, Gary, and Jerry York. "Client/Server Architecture Promises Radical Changes." CAUSE/EFFECT, Spring 1991, 15-22. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9114.txt

Freitag, William, and Robert Buhrle. "4 Steps to Client/Server Success (Implementing a Client/Server Database)." Data Based Advisor, June 1992, 88.

Gagliardi, Gary. Client/Server Computing: Killing the Mainframe Dinosaur and Slashing Runaway MIS Costs. Englewood Cliffs, N.J: Prentice-Hall, 1994.

Gillen, Al. "IBM Measures Client/Server Success." MIDRANGE Systems, 15 July 1994, 9.

Holmes, Sidney F., and Ellen T. Teague. "A Successful Path to Client/Server Applications through Rapid Application Development Methodology with a Self-Directed Work Team." In Realizing the Potential of Information Resources: Information, Technology, and Services &150; Proceedings of the 1995 CAUSE Annual Conference, by CAUSE. Boulder, Colo.: CAUSE, 1996, 3-4-1 to 3-4-6. This paper or information about this paper can be found on the World Wide Web at http://www.educause.edu/ir/library/text/cnc9520.txt

LaMonica, Martin. "Users Cite Key Factors in Client/Server Success." Network World, 12 September 1994, 58.

LaPlante, Alice. "The Big Deal about Thinking Small. Pros and Cons of Downsizing from Mainframes to Networks." Forbes, 29 March 1993, S22.

McCandless, Glen. "Client/Server Computing on Campus &150; Is the Tail Wagging the Dog?" Syllabus, March 1996, 36-37.

McKie, Stewart. "Client/Server Accounting: Accounting Systems Based on Client/Server Architectures Increase Productivity." DBMS, February 1993, 62.

___________. "Framework for FIS: Client/Server Computing Provides New Tools for Building Financial Information Systems." DBMS, February 1994, 76.

___________. "New Accounting Infrastructures: Integrating and Extending the Reach of Client/Server Financial Systems." DBMS, November 1994, 80.

Mirchandani, Vinnie. "Gold Fever Strikes Again." Information Week, 25 December 25 1995, 96.

Myers, Marc. "Is There a Method to This Madness?" Network World, 19 December 1994, 35.

Paul, Lauren Gibbons. "User Input: Key to Avoiding Failure in Client/Server Development Projects." PC Week, 23 January 1995, 74.

Peri, Ronald J. "Right-Sizing and the Network. In Moving from the Mainframe, the Wrong Approach to Applications Can Create Major Network Clogs." Communications Week, 5 October 1992, 40.

Ray, Garry. "Have Tools &150; Need Blueprint." Computerworld, 5 April 1993, 75.

Simpson, David. "Downsizing: Pull the Plug Slowly." Datamation, 1 July 1995, 34-37.

Small, M., and D. Roberts. "Systems Management: An Example of a Successful Client-Server Architecture." Ingenuity, May 1994, 167-179.

Solomon, Martin B. "The Hidden Costs of Client/Server Computing." CAUSE/EFFECT, Spring 1994, 47-51. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem941b.txt

___________. "The Need to Rethink Decentralized Computing in Higher Education." CAUSE/EFFECT, Winter 1994, 48-51. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9440.txt

Stedman, Craig. "Model Predicts Client/Server Success." Computerworld, 27 June 1994, 99.

Organizational Change and Reengineering

Belasco, James A. Teaching the Elephant to Dance: Empowering Change in Your Organization. New York: Crown Publishers, Inc., 1990.

Benjamin, Robert I., and Eliot Levinson. "A Framework for Managing IT-Enabled Change." Sloan Management Review, Summer 1993, 23-33.

Clemons, E.K., M.E. Thatcher, and M.C. Row. "Identifying Sources of Reengineering Failures: A Study of the Behavioral Factors Contributing to Reengineering Risks." Journal of Management Information Systems 12 (Fall 1995): 9-36.

Conrad, L. Dean. "The Manager's Changing Role in a Teams Environment." CAUSE/EFFECT, Summer 1995, 47-49. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9529.txt

Davenport, Thomas H., and Donna B. Stoddard. "Reengineering: Business Change of Mythic Proportions?" MIS Quarterly, June 1994, 121-127.

Dichter, Steven F., Chris Gagnon, and Ashok Alexander. "Memo to a CEO: Leading Organizational Transformations." The McKinsey Quarterly (1993): 89-106.

Dolence, Michael G., and Donald M. Norris. Transforming Higher Education: A Vision for Learning in the 21st Century. Ann Arbor, Mich.: The Society for College and University Planning, 1995.

Donald, A. Wayne, and Michael Naff. "Facilitating Change for Survival." CAUSE/EFFECT, Summer 1993, 8-15. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9323.txt

Dougherty, Jennifer Dowling, Jillinda Jonker Kidwell, Donna Malone Knight, Loren Loomis Hubbell, and Sean Rush. Business Process Redesign for Higher Education. Washington, D.C.: NACUBO, 1994. This paper or information about this paper can be found on the World Wide Web at: http://www.nacubo.org/website/pubcat97/busprored.html#R1

Goodman, Joanna. "Change of Direction: Business Process Re-engineering." Computer Weekly, 23 September 1993, 28.

Ernst, David J., Richard N. Katz, and John R. Sack. Organizational and Technological Strategies for Higher Education in the Information Age, CAUSE Professional Paper #13. Boulder, Colo.: CAUSE, 1994.

Florida Community College Software Consortium, "Business Process Reengineering: A Consortium Approach with End Users as the Architect Produces Dramatic Results." In Realizing the Potential of Information Resources: Information, Technology, and Services &150; Proceedings of the 1995 CAUSE Annual Conference, by CAUSE. Boulder, Colo.: CAUSE, 1996, 5-2-1 to 5-2-12. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cnc9534.txt

Hammer, Michael. "Reengineering Work: Don't Automate, Obliterate." Harvard Business Review, July-August 1990, pp. 104-112.

Heterick, Robert C. Jr., and William H. Sanders. "From Plutocracy to Pluralism: Managing the Emerging Technostructure." Educom Review, September-October 1993, 22-28.

Hughes, K. Scott. "Transforming Academic Institutions." Business Officer, August 1995, 21-28.

Iacovini, John. "The Human Side of Organization Change." Training & Development Journal, January 1993, 65-68.

Johnson, Sandra, and Sean Rush, eds. Reinventing the University: Managing and Financing Institutions of Higher Education. New York: John Wiley & Sons, Inc., 1995.

Kanter, Rosabeth Moss, Barry A. Stein, and Todd D. Jick. The Challenge of Organizational Change. New York: The Free Press, 1992.

Katz, Richard N., and Richard P. West. Sustaining Excellence in the 21st Century: A Vision and Strategies for College and University Administration, CAUSE Professional Paper #8. Boulder, Colo.: CAUSE, 1992.

Keating, Patrick J., Neal F. Binstock, John A. Fry, Philip J. Goldstein, and Alfonso de Lucio. "Change as a Constant: Organizational Restructuring at Carnegie Mellon University." Business Officer, May 1996, 50-56.

Kendrick, Anne, ed. Organizational Paradigm Shifts. Washington, D.C.: NACUBO, 1996. This paper or information about this paper can be found online at: http://www.nacubo.org/website/pubcat97/busprored.html#R2

Laudato, Nicholas, and Dennis J. DeSantis. "Reshaping the Enterprise through an Information Architecture and Process Reengineering." CAUSE/EFFECT, Winter 1995, 30-31, 36-42. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9546.txt

Martinez, E.V. "Successful Reengineering Demands IS/Business Partnerships." Sloan Management Review, Summer 1995, 51-60.

Massy, William F., and Joel W. Meyerson, eds. Strategy and Finance in Higher Education. Princeton, N.J.: Peterson's Guides, 1992.

Meyer, N. Dean. GamePlan: Managing Organizational Adoption of New Information Tools. Ridgefield, Conn.: N. Dean Meyer and Associates, 1987.

Nelson-Rowe, Laurel. "What Is Our Business, Anyway?" Information Week, 25 January 1993, S14.

Norris, Donald M., and Michael G. Dolence. "IT Leadership Is the Key to Transformation." CAUSE/EFFECT, Spring 1996, 21-33. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9615.txt

Penrod, James I., and Michael G. Dolence. "Concepts for Reengineering Higher Education." CAUSE/EFFECT, Summer 1991, 10-17. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9123.txt

_________. Reengineering: A Process for Transforming Higher Education, CAUSE Professional Paper #9. Boulder, Colo.: CAUSE, 1992. This paper can be found here.

Rai, A., and D. Paper. "Successful Reengineering through IT Investment." Information Strategy: The Executive's Journal 10 (Summer 1994): 15-20..

Reese, Larry D. "Paperless Payroll: Implementation of a Paperless Payroll Certification." Business Officer, January 1991, 40-41.

Regan, E.A. "The Critical Success Factors for Effective Reengineering." In Proceedings of the Fourteenth Annual Office Systems Research Conference, Reengineering for Emerging Technologies, C. P. Bilbrey, ed. Springfield, Mo.: 1995, 3-11.

Tapscott, Don, and Art Caston. Paradigm Shift: The New Promise of Information Technology. New York: McGraw-Hill, Inc., 1993.

Financial Considerations and Accountability Measures

"Challenges and Opportunities of Information Technology in the 90s. Track II: Funding and Accountability." In Challenges and Opportunities of Information Technology in the 90s: Proceedings of the 1990 CAUSE National Conference, by CAUSE. Boulder, Colo.: CAUSE, 1991.

Cole, Barb. "How to Stretch Your Client/Server Dollars: Implementing Standards, Leveraging End-User Know-how Can Help Clip Costs." Network World, 30 January 1995, 25.

Drummond, Marshall E., Douglas Vinzant, and Wayne Praeder. "Paying for Your Vision &150; Integrating the Planning and Budgeting Process." CAUSE/EFFECT, Fall 1991, 21-27. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9134.txt

Ernst, David J., and Peter Segall. "Information Resources and Institutional Effectiveness: The Need for a Holistic Approach to Planning and Budgeting." CAUSE/EFFECT, Spring 1995, 11-13. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9514.txt

Essinger, J. "Cost-Effective Management of Financial Technology. Part 3. Maximizing the Cost-Effectiveness of the System Development Life Cycle." Financial Technology Insight, April 1994, 10-14.

Gaither, Gerald, Brian Nedwek, and John Neal. Measuring Up: The Promises and Pitfalls of Performance Indicators in Higher Education. Washington, D.C.: ASHE-ERIC Higher Education Reports, 1994.

Gaskin, Barbara, and Paul Sharman. "IT Strategies for Performance Measurement." CMA Magazine, April 1994, 16-18.

Greene, L.E., and B.L. Shaw. "The Steps for Successful Life Cycle Cost Analysis." In Proceedings of the IEEE 1990 National Aerospace and Electronics Conference, Volume 3, by IEEE. New York, N.Y: IEEE, 1990, 1209-1216.

Heterick, Robert C. Jr. "The Cost Conundrum." Educom Review, November/December 1995, 60.

"IS Financial Management." Capacity Management Review 20 (August 1992): 8-9.

Kempner, Daphne E., and Barbara S. Shafer. "The Pilot Years: The Growth of the NACUBO Benchmarking Project." Business Officer, December 1993, 21-31.

Knutson, Kirk L. Beyond Business as Usual: A Framework and Options for Improving Quality and Containing Costs in California Higher Education. Sacramento, Calif.: California Research Bureau, California State Library, 1993.

KPMG Peat Marwick. Impact Assessment Guide for SFAS No. 116 and SFAS No. 117. Washington, D. C.: NACUBO, 1994.

Lovrinic, Joseph G., David O. DeHayes Jr., and Edward J. Althoff. "Developing an Economic Model: How One Midwestern University Is Approaching Cost Control." Business Officer, July 1993, 34-38.

Mullig, Richard M., and Keith W. Frey. "From Server to Desktop: Capital and Institutional Planning for Client/Server Technology." CAUSE/EFFECT, Winter 1994, 27-31, 36-38. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9446.txt

Oberlin, John L. "Departmental Budgeting for Information Technology: A Life-Cycle Approach." CAUSE/EFFECT, Summer 1994, 22-31. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9424.txt

___________. "The Financial Mythology of Information Technology: Developing a New Financial Game Plan." CAUSE/EFFECT, Summer 1996, 10-17. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/html/cem9624.html

___________. "The Financial Mythology of Information Technology: The New Economics." CAUSE/EFFECT, Spring 1996, 21-29. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9616.txt

Office of Computer and Information Systems, The Pennsylvania State University. "Observations on Benchmarking Information Technology Support." CAUSE/EFFECT, Spring 1995, 20-28. This paper or information about this paper can be found on the World Wide Web at: http://www.educause.edu/ir/library/text/cem9516.txt

Roche, Edward M. "Business Value of Electronic Commerce Over Interoperable Networks." Discussion paper of the Freedom Forum Workshop on Interoperability and the Economics of Information Infrastructure, July 6-7, 1995.

Shafer, Barbara S. "Benchmarking in Higher Education: A Tool for Improving Quality and Reducing Cost." Business Officer, November 1992, 28-35.

What Presidents Need to Know ... about the Payoff on the Information Technology Investment. HEIRAlliance Executive Strategies Report #4. Boulder, Colo.: CAUSE, 1993. This paper can be found on the web at: http://www.educause.edu/ir/library/html/heir/hei0400.html

Zemsky, Robert, and William F. Massy. "Cost Containment: Committing to a New Economic Reality." Change, November/December 1990,

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