- Appointing the right project manager
- Appointing teams that foster partnership and collaboration, building on campus expertise and experience
- Clearly defining roles and responsibilities of all participants
- Establishing major project milestones with specific dates and resources required for completion
- Effectively managing expectations of project outcomes
- Keeping different groups within the community informed in ways that are meaningful to them
- Having a mechanism for resolving differences
- Containing the scope of the project to what can realistically be accomplished
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- Allowing the project scope to expand beyond capabilities to get the job done
- Failing to engage all key stakeholders appropriately
- Inability of team members to understand the institutional perspective
- Unrealistic expectations of the ease with which systems can be implemented
- Failing to understand that the system may not meet all needs
- Underestimating the resources and time needed to complete the project
- Allowing conflict to go unresolved, especially between the chief financial officer and the chief information technology officer
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