- Balancing the technology and business expertise on the technology evaluation team
- Setting appropriate boundaries in the process evaluations
- Staying connected to the steering committee's vision and strategies
- Confirming the existence of technology tools consistent with business process recommendations
- Engaging key stakeholders in business process evaluations
- Aligning business and technology needs with a realistic set of requirements
- Ensuring that values and priorities are assigned to various requirements to distinguish "must haves" in the selection process
- Managing the risks inherent in evaluating business processes
- Managing the user community's expectations of project outcomes
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- Being overwhelmed by jargon and exercises in the process evaluations and losing sight of the desired outcomes
- Focusing process evaluation efforts on insignificant area(s)
- Becoming committed to a solution before requirements are fully articulated
- Failing to understand the standards, policies, and procedures within the existing or planned technological environment
- Failing to consider departmental practices
- Imposing a technical solution that is inappropriate for business needs
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