VI: Implementing the System

"No matter how good the requirements definition or the prototyping, the user will always identify unforeseen design criteria when implementation begins. This is not an indication of flawed design, but rather a natural process."

Overview

Acquiring the System

Considerations in developing or migrating a system in-house
Considerations in buying an existing vendor product
Considerations in partnering with a vendor to develop a system
Considerations in partnering with peer institutions to develop a system
Considerations in partnering with both a vendor and peer institutions

Implementing the System

Assembling implementation teams
Establishing a communication process
Employing appropriate management techniques
Planning for enhancements and changes
Cleaning up and converting existing system data
Operating the system in parallel
Conducting training for all users
Establishing a functional users group
Establishing help-desk support
Getting key stakeholder sign-off
Cutting over to the new system alone

Conducting a Post-implementation Appraisal
Critical Success Factors and Land Mines

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