Converging Information Technologies: How Will Libraries Adapt? Copyright 1990 CAUSE From _CAUSE/EFFECT_ Volume 13, Number 3, Fall 1990. Permission to copy or disseminate all or part of this material is granted provided that the copies are not made or distributed for commercial advantage, the CAUSE copyright and its dateappear, and notice is given that copying is by permission of CAUSE, the association for managing and using information resources in higher education. To disseminate otherwise, or to republish, requires written permission. For further information, contact CAUSE, 4840 Pearl East Circle, Suite 302E, Boulder, CO 80301, 303-449-4430, e-mail info@CAUSE.colorado.edu CONVERGING INFORMATION TECHNOLOGIES: HOW WILL LIBRARIES ADAPT? by Charles B. Lowry ************************************************************************ Charles B. Lowry is the Director of Libraries at the University of Texas at Arlington. He is the editor of Library Administration and Management, the official journal of the Library Administration Management Association, a division of the ALA. He is currently a member of the Board of Directors and Treasurer of the AMIGOS Bibliographic Council, Inc., an affiliate of the Online Computer Library Center (OCLC). He has served as an AMIGOS representative to the OCLC Users' Council, and also a member of the Board of Directors of SOLINET. He is principal investigator for a Federal Library Technology and Demonstration Grant at UTA. ************************************************************************ This article is based on an earlier version published in the March 1988 issue of Library Administration and Management, and is used with permission of the American Library Association. ************************************************************************ ABSTRACT: This article addresses issues facing academic libraries in the next decade as converging information technologies continue to transform the way libraries serve patrons. Discussions include economic dilemmas, electronic publishing, scholarly workstations, and electronic books. The article concludes that libraries will play a significant role in the acquisition, organization, and services for new electronic information technologies. Until very recently, libraries have been fundamentally nineteenth- century institutions that could be characterized as labor-intensive craft workshops. As such, their organization has centered around specialized skills and knowledge applied to complex manual filing systems. This organization is based on the storage and retrieval role which libraries undertook as part of the task of managing information represented in the print-form codex, the bound volume as it has existed for centuries. Today, the library is being transformed into capital-intensive, high technology light industry. The increased use of technology in libraries over the past ten or so years is unprecedented in scope and impact. Library managers are being asked to purchase the latest information technologies while forecasters are saying that the future is uncertain and that books and libraries may be things of the past. This presents library managers with the somewhat ugly dilemma of having to predict the future while at the same time planning to pay for it and accept that the effects of information technologies may be so profound as to eliminate the need for libraries and librarians as we know them. It is a curious fact that the contemporary discussion of information so rarely touches upon the library.... Perhaps the library has [not] become the missing link between the computer and the public because in the minds of computer enthusiasts, it is too closely associated with print- on-paper to seem part of the technology that fascinates them. But the library's commitment to books hardly precludes its use of electronic apparatus; a great deal of the material that has gone into the major data bases was formerly embodied in the reference books that have long been the librarian's major tools. Accordingly, libraries have followed where their reference sources have led; they can and do use computers...[1] What Roszak says should be modified in two important respects. It applies equally, perhaps more, to academic libraries. Moreover, libraries and librarians are increasingly being seen as key "players" in the "information age."[2] Economic Dilemmas Thus far the dialog on the future configuration of academic libraries has focused on a particular set of needs defined by graduate education and scholarly research and publication. This is largely due to the double bind in which libraries, particularly research libraries, find themselves. On the one hand, new information technologies are add- on costs, which can be wrung from existing budgets only at the expense of the traditional library mission. Research faculty seldom accept the argument that library automation and CD-ROM reference tools must be acquired at the expense of the journal collection. At the same time, during the last fifteen years the cost of print-form materials has escalated out of all proportion to the Consumer Price Index, in a kind of price revolution. This trend has been aggravated by the unfavorable rate of exchange for the U.S. dollar against European currencies and the Japanese yen, which has added to increases in the cost of scientific and technical journals for at least ten years.[3] In the concern over the dramatic increase in journal costs, little has been said about book costs which also have raced ahead of the CPI. The solutions offered for these problems are manifold. Some call for increases in budgets for print materials to meet the increased costs as well as to buy the same proportion of an ever-larger publication universe each year. On the other side, a radical technology-based restructuring of scholarly publication has been suggested in which the academy would regain control of the information which it produces. Like it or not, libraries will spend more money for journals and books, but purchase fewer of them. Libraries will also turn to technology to ameliorate their declining ability to add to local collections by sharing resources, and, at the same time, continue the rapid assimilation of information technology into the model of the academic library. Technology will also be used to better exploit locally held resources, which are of greater importance to the largest number of academic library clientele -- the undergraduates. Their information needs are more limited than those of the graduate student or research scholar -- to find something, not everything, on a subject, and to find it in their home library. Technological Transformation Discussion in the professional literature of librarianship has emphasized the need to shift to a new paradigm for academic research libraries. "The warehouse or collection-based paradigm still holds sway. The centerpiece of this paradigm is the provision of items shelved locally. A new access-based paradigm is emerging and gaining many adherents. Its centerpiece is the provision of items wherever they may be located. What happens between the user and the content of items is beyond the boundary of either paradigm."[4] The Association of Research Libraries has used four scenarios to describe research libraries on a continuum from the traditional print-form-based organization at one extreme to the "highly automated Academic Information Center" on the other, the so-called "virtual library."[5] There are two important tasks which must be undertaken to successfully transform academic libraries to fit a new paradigm. The first is to suggest in concrete terms the specific ways in which libraries and librarians will mediate information technologies, and the second is to develop the applications for those technologies. In the work of this technological transformation, academic libraries must cultivate the vital relationship with their computing center. They will also draw on the technical assistance of library networks and consortia, as well as the commercial library vendors. What follows is one library manager's perspective on how the elements of the technology-based academic library paradigm will look. It is but one potential view of the future, where many are needed. The presence of new technologies is one of the most significant extra-institutional factors in librarianship today. Librarians should take comfort in the fact that forecasting the applications of new technology is a national pastime for managers in business, industry, and government and that library managers are not alone in playing this guessing game or funding it. It is relatively easy for librarians to identify the technologies that are affecting us, since they are a salient feature of every library, educational, or technology conference. The real issue is not what they are, but how will they be applied in the library environment of higher education and how soon. Moreover, it is not so much any one technology but a convergence of several that the library community views as having the most far reaching effects on the library:[6] (1) microcomputers with improved processor cycle time, memory capacity, and access times; (2) substantial improvements in the power of microcomputer operating systems and other software/hardware engineering advances, such as artificial intelligence, expert systems, and fuzzy technology; (3) removable optical mass-storage media with dramatic improvements in capacity and error rates including the digitally-coded video disks, an offshoot of the analog video disk, and CD-ROM, the digital offshoot of the audio disk; (4) the R&D currently under way on optical mass-storage peripherals for mainframes which portend vast improvements in storage costs over standard magnetic storage; (5) the optical memory card (OMC), which may well have the most far-reaching effects of all as a medium with the potential for "acting" like a book or magazine; and (6) the emergence of telecommunications networks as a vital backbone for sharing information, research knowledge, and library resources, which include international, high-speed networks, wide area networks, campus area networks, and local area networks. With much being published in the computing and networking communities about the potential use of networks to access information, this article focuses on the alternatives of physical distribution by card and disk, examining their potential through discussions of electronic publishing and scholarly workstations and electronic books. Electronic Publishing: Promise and Constraints Much has been written about the emergence of electronic publication, but only a little has happened and so far libraries seem to be the customers. Change will probably accelerate over the next decade, but will not completely transform publishing, individual information habits, or libraries. New publishing formats will exist side by side with traditional print and microform materials, because there are numerous restraints that inhibit a wholesale revolution. Optical mass storage media will facilitate electronic publishing and mounting of databases, but it will take years for what is technologically feasible to become widely available. A significant restraint is the need to develop relevant standards for text CDs which are required before anyone will blithely invest the money for major production facilities. The lack of mass produced systems will keep prices high. The National Information Standards Organization (NISO) and the industry itself are the main source for establishing standards which are essential if diverse computer systems are going to be interfaced easily with laser-reading equipment, especially in LANs. No significant discussion of standards has begun for the OMC technology, which is just making its debut but as yet has had no real impact on libraries and little on publishing. Optical memory cards (either ROM -- read-only-memory -- or WORM -- write-once, read-many), which look much like credit cards, are among the least well-known of the optical storage technologies, and, therefore, deserve some technical discussion as background to better understand the potential applications. It appears that Drexler Technology Corporation has a commanding lead in the development and marketing of OMCs with its LaserCardTM, and is presently licensing the development of various applications and related hardware. Because it remains photosensitive after manufacture, any capacity which is not used can be written on later. A CD-ROM typically holds about 500 or more megabytes or the equivalent of 40,000 pages of text with the result that optical disk systems are relatively large and expensive to pre-master. The LaserCard presently has a 2- megabyte capacity or the equivalent of 800 pages of text or 200 pages with graphics. Drexler's research indicates that the capacity can easily be pushed to in excess of 20 megabytes for a single card, and anticipates peripheral costs can be kept low, particularly for flat- screen reading devices. As a comparison, a typical 3 1/2-inch floppy disk holds about 800 kilobytes or fewer than 250 pages of text. Obviously, the OMC fits neatly in between the huge storage capabilities of the optical disk and the minimal capacity of the floppy. It has conspicuous advantages over CD-ROM: (1) relatively simple production technology with no pre-mastering requirements and quick turn- around time for production; (2) a psychological edge because of a data capacity which is more in accord with print formats; and (3) the potential for inexpensive local applications and simple peripherals.[7] Drexler has not yet paid real attention to the book and journal publishing industry, but the features of the OMC -- compact, easy to use, portable, updatable -- seem ideally suited for exploitation. How will this technology spread? The first step will be for a publisher or group to define the specifications and develop a prototype peripheral. The next is to find applications which will be profitable in the short term and serve as a bridge to new products. Experimentation in the library and publishing applications of CD-ROM in recent years illustrates these characteristics[8] Any estimate of the rate of application for these new technologies will be tempered if we also remember that there are technological obstacles, as well as the lack of standards. Here we can speak primarily of problems with CD-ROM peripherals, since OMC peripherals are still in the research and development stages. Among them is the lack of a high- speed optical character recognition device for converting print information into digital format, but rapid progress is being made with scanning technology. In addition, existing machine-readable files in word processors cannot always be easily reformatted for transfer to this new medium. High resolution needs for individual material in scholarly books and journals will require expensive display systems which most people will not purchase for personal use and which are only now being developed. Another restraint is that optical disk-based systems are equipment intensive, which means capital intensive. Moreover, presently they are usually marketed as stand-alone systems with restrictive licensing arrangements so that capital expense is proliferated. LAN applications are so far few and experimental. On the other side of this argument, Gary Kildall, Chairman of Digital Research Incorporated, a few years ago predicted: "Today a CD- ROM just costs $4 per disk for 1,000 copies, $2.50 each in quantities of 10,000, and less than a dollar each for 100,000 copies. Thus, printed books could be replaced by electronic systems within fifteen years. We are moving very quickly to a point where the printed page is going to be an artifact of the past- -- it's going to be history."[9] Kildall further argued that economics would dictate the abandonment of the book since it costs less to print an optical disk, and the equivalent of 200 printed books can be contained on one CD-ROM. But let's examine the economics for a moment. At the same time, a typical medium-sized scholarly press could produce 1,500 copies of a 192-page book containing almost a half-million characters of information for about $3.70 per copy, or a 352-page book with almost a million characters of information for $5.50 per copy. Both book and CD publishers will charge several times current production costs, but $800 worth of equipment and a microcomputer are not necessary to read a book. Finally, no one believes that CD-ROMs will be published as substitutes for printed works totally utilizing their massive storage capacities. OMC, by contrast, may come closer as the storage medium to fulfilling Allan Kay's enthusiastic 1968 vision of a notebook-sized computer or "electronic book" (which he called "dynabook").[10] Drexler's LaserCard with its book-size capacity can be mass-produced virtually overnight for a price well under $5. "A moderate-speed laser recording system operating at 100 kilobits per second could produce one 2-megabyte LaserCard on demand in less than three minutes, and these same optical memory cards could later have data added to them by low- speed laser recording."[11] Publishers will continue using multiple formats so that a transition will be orderly and will likely take a much longer time than predictions would imply. It is not likely that publishers will willingly destroy their current print product line. On the contrary, they have traditionally attempted to market their "product lines" so that library customers will purchase the same information in several formats. In addition, libraries and publishers will be faced with significant new questions about copyright far more complex than those faced in developing the last revisions in copyright law. Copyright holders are concerned, even afraid, of licensing electronic publication because of fear of losing distribution control. And some potential publishers have a very strong, perhaps irrational, commitment to print. Scholarly monographs and current issues to scholarly journals that have small audiences may not be produced cost-effectively unless publishing patterns are changed -- for instance, one issue per year of a journal instead of quarterly on OMC, and two to three books on a compact disk. Attitudes of librarians, information specialists, and users, as well as publishers, could restrain a sudden shift to CD-ROM or OMC technology. Librarians, for instance, will be faced with the same professional and ethical questions with optically recorded publications as they are with online searching -- do we buy information for the library user, or do we assume that CD-ROM publications will be available only to those who can afford a notebook-style computer to read them? The Message Will Determine the Medium Many of us in the library community believe that the salient feature of publishing in the future will be variety. Paper publication formats familiar to us all will coexist with an array of other publication media, which may include digital optical media (CD-ROM, OMC, etc.), magnetic storage, digital paper, data strips, and online. Online availability will in turn be affected by large mass-storage optical devices and bubble memory, and the capacity and ubiquity of networks. The logic will be to select a type of publication medium which fits the use and economics of the information being published. To rephrase Marshall McLuhan, the message will decide the medium on which it is produced. How will such decisions be made? Faxon President Richard Rowe has offered a model for selecting candidates for CD-ROM or online distribution. Figure 1 shows an expanded version of this model, which is applicable to selecting those candidates for print, online, OMC, and CD-ROM.[12] The chief driving factors in Rowe's model are timeliness and market demand. If we add to market demand the concept of added value for producing the publication in machine-readable form, then many print publications will not for the foreseeable future be candidates for CD-ROM -- for example, textbooks, mass-market paperbacks, best sellers in hardback, manuals, and scholarly monographs. The added value to the user must be significant. Current issues of humanities or social science scholarly journals will probably not be candidates either, but they may as a substitute for microform backruns. By contrast, current issues of technical journals with their high value due to timeliness may well be carried online. Keeping in mind the Rowe model and the concept of added value, we may briefly speculate on the current candidates for CD-ROM applications that libraries may expect to buy. It may be that most of the profitable applications have already occurred -- databases, reference tools, and some journal backruns. OMCs, on the other hand, could make a more sudden intrusion into traditional publishing markets, if the obstacles of licensing costs, hardware development, copyright, and market strategies are managed with any speed. Moreover, the path of development may be quite different. At present textbooks frequently are accompanied by tutorials and study guides on floppy disk with their limited capacity. Once devices are available for microcomputers to read OMCs, then students will readily embrace their use, and publishers will exploit their greater capacity for these and other applications. For instance, an accounting textbook could include an OMC which has data for problems to be loaded into a spreadsheet. Scholarly book and journal publishers might enter the market experimentally with OMC versions in a pocket of the traditional print version of their works. Gradually, as these limited uses spread familiarity of OMC applications, peripheral equipment could become cheaper and mass market applications in publishing books and magazines might be tried. In sum, we will more likely have evolution than revolution, over a number of years. Libraries will need to adapt to these changing environmental facts. Scholarly Workstations and Electronic Books These advances have made the so-called information or scholarly workstation an imminent possibility, but one dependent on a number of related factors, including: (1) lower costs; (2) user-friendly and user- transparent operating systems, which will also provide access to remote resources across the numerous networks; (3) the appearance on CD-ROM, OMCs, and/or other mass-storage devices of large amounts of information formerly available only in monographs and journals; (4) the local availability of highly refined subsets of large databases which are now residing primarily in the magnetic storage of mainframe computers and their peripherals currently accessed through long-distance dial up; and finally (5) the development of peripherals and library applications for OMCs without which they will have no role in the emerging paradigm. Such a workstation will have a great appeal to researchers in industry, academics, and business. Picture, if you will, the scholar or student who is able to take notes from backruns of journals on CD-ROM and books on OMCs by downloading appropriate sections and bibliographic citations to a WORM device for her own PC, and then to combine available information with her own research by reformatting it through the use of word processing, spreadsheets, statistical packages for manipulating data, built-in machine-readable thesauri and manuals of style, graphics packages, encyclopedias, and dictionaries. All this is available through the workstation, because of telecommunications access to the resources of the local campus library and a developed national network. At the 1987 EDUCOM Conference and again at the 1988 CAUSE Conference, keynoter John Sculley of Apple Computer, Inc. previewed Apple's vision of the future workstation called "Knowledge Navigator" in a tantalizing film dramatization, illustrating the combination of "hypermedia," simulation technology, and artificial intelligence with modern telecommunications. Active development efforts are under way, but there are numerous practical obstacles. There is a great deal of difference between a microcomputer and a workstation, which will have enhanced interfaces and concurrent use of applications and be tailored to specialized environments. "Ideally, the environment provided by the logical workstation would be an extension of the user's natural activities. For researchers within a university environment, it would correspond to a scholar's workstation; for a library cataloger, it would be a cataloger's workstation."[13] Such a research tool has terrific appeal and a large potential future, but in the author's view primarily with a small, sophisticated audience. There is a large amount of pressure among micro-computer manufacturers to create a large market of home as well as business and educational applications. There is plenty of evidence that the home market is saturated, if not artificially created, and a NeXT in every home seems unlikely. On the other hand, research libraries will contend with advanced workstation users[14] It should not take long, however, for at least some versions of these technologies to begin affecting popular reading of the general public. For any new electronic medium to gain a market among general readers commensurate with current book and magazine publications, it must assume the characteristics of both, including cheapness, portability, low maintenance, durability, addressability, high resolution graphics, and ease of use. That is, it has to be as simple as a book to read, as versatile as a book in its presentation of information, and you have to be able to take it on a commuter train or to the beach without plugging it in. For this to happen, we would need a new product similar to Kay's dynabook -- a powerful, thin, and lightweight notebook computer with a high-resolution, flat screen and a simple, intuitive user interface. References to a similar device, called "smart book," have appeared in more recent literature.[15] Moreover, there must be at least one "low end" version that cannot be much larger than a book, with a cost of about $200, so that libraries could circulate such devices and large numbers of individuals could buy their own to read electronic publications. The new optical recording technology in combination with computers and software will likely diffuse gradually and by the end of the decade become a dominant force in information. We have already seen a picture of the scholar using the information workstation to take notes on a "writable" card or compact disk. There are many other positive forces. The growth of video disks will be fueled by the previously unavailable combination of video, digital, and audio capabilities in a single medium, commonly referred to as "hypermedia." We will see it applied in fields like interactive training and education and database search retrieval. Moreover, read-only memory media are comfortable to both the publishing business and to libraries since the products we currently deal with -- books, magazines, records, microfilm, and even online databases -- are distributed in read-only form. The scholarly workstation and electronic book are distributed systems oriented towards microcomputer technology owned and used by individuals. Libraries may expect to maintain a role in relationship to users of such systems similar to the one they now hold with traditional print material and microformats. That is, they will likely provide information and reference services, some equipment support, including scholarly workstations in the library for patrons to use non-circulating electronic materials and electronic books to circulate. And finally, libraries will likely purchase much of the material published on CD-ROM, OMC, or other formats. How soon will this happen? One should expect that time will be available to plan for, fund, and implement these technologies because, as already indicated, there are a large number of obstacles which stand in the way of their sudden adoption. The Library as Information Laboratory It is certain that the role and function of the library will be transformed by converging technologies as advanced student users and research faculty frequent the library less, while paradoxically using it more through telecommunications networks from their own workstations. Telecommunications networks which are being developed nationwide may have as profound an effect on scholarship and the distribution of information as any other technology discussed here. On the other hand, some users will be less adept at exploiting the complex systems and will need assistance from librarians who will assume an expanded role in teaching about access to information. Some information technologies will not be distributed but accessed by going to a central library site. Typically print materials, but also some materials converted to optical digital format for preservation purposes, will not be economical to maintain online. The relevant technologies are to some extent already in place in our libraries or available to us. At the local level, this convergence of technology will include the library's integrated system serving all of its functions, but with a broadened capacity to access additional data. For instance, research libraries are already purchasing numeric, bibliographic, and textual machine-readable data files (MRDFs). These include securities information from the Center for Research in Security Prices (CRSP) from the University of Chicago and cultural information such as the Human Relations Area Files (HRAF) from Yale, as well as MRDFs which result from local scholarship.[16] In the near future, multitasking workstations and local area networks will allow the patron to use the online public access catalog and to "window" and search data files stored on optical disks and loaded into jukebox devices including quantitative data, bibliographic information, back files to major high-use bibliographic databases, periodical indexing systems, and significant reference tools which are already appearing in CD-ROM (e.g., Bowker's Books In Print or Grolier's Academic American Encyclopedia). Similarly, the National Agricultural Library and LaserData are cooperating in an experiment with an optical disk version of the Pork Industry Handbook. In general, these applications are well suited to library-type centralized environments and may not be cost-effective for the occasional user due to hardware and updating expense.[17] Indeed, most researchers will prefer that the "information agency" -- library -- take care of the acquisition, housing, and access to these expensive new formats, so long as that access is felicitous. This means patrons will want to use the new electronic information, freely copying it in a way that is analogous to print materials and photocopy. Libraries and library agencies will probably serve as publishers for electronically "reprinting" from their own collections large stores of print-form materials. Preservation of the greatest part of the published information of the last century is a well-known challenge and library space is becoming one as well. Experiments such as Cornell's digital preservation project are groundbreaking. However, many libraries will likely participate since costs for equipment are declining rapidly, while speed and dependability are increasing. Kurzweil now markets a system for less than $10,000 that will scan the average print page in about nine seconds and store it in ASCII in about a minute. In a bit more time this system will store both text and image. For less than twice that cost Kurzweil has a system that will scan, read out, and store a page in ASCII in nine seconds. The next important phase of development will be to build an interface with CD and OMC WORM storage, completing the development of a low-cost system, which will make the conversion of less needed print collections to electronic form economically feasible. For preservation it is already desirable. Once "reprinted" electronically, distribution of copies on demand becomes economical, cost-effective, and fast. A key to further dramatic progress or delay is the development of the next stage -- making optical disks erasable and re-recordable, which is probably five years away from market. Assuming the technology is perfected by the mid-nineties, we may see the typical undergraduate around the year 2000 carrying writable CD-ROMs and OMCs along with a paper notebook into the library to use workstations which are tied to the library central system and have the capability of exploiting the full panoply of the electronic information formats described here. Such a student will be able to take notes on a writable CD-ROM or OMC, read the notes on a computer notebook, and produce a new finished work on a personal information workstation at home. The academic library can play a significant role, in conjunction with the computing and networking communities, in the acquisition, organization, and services for new electronic information technologies, analogous to its present role with print materials and online access. Moreover, this will be a more dynamic role for the library as an institution, and one may argue that libraries are the primary information agency ideally equipped to fill it. Libraries will be integral to the electronic networks represented by national library utilities like OCLC, WLN, and RLIN, as well as regional networks like AMIGOS and SOLINET and locally emerging networks in the individual states, all of which are an important part of the strategy to make national networks work. In addition, libraries will continue to have strong relationships with major commercial vendors of information technology as well as the publishing giants and scholarly presses. The Linked Systems Project and the Open Systems Interconnect will provide the technological standard for the linking of local libraries to numerous emerging networks and to one another through the backbone of NREN, the National Research and Education Network.[18] Finally, the recent formation of the Coalition for Networked Information is a promising sign of the increasing cooperation among the academic library, computing, and networking communities. David Roselle, President of the University of Delaware, announced the formation of the Coalition at the close of the National Net'90 Conference in March of this year. A joint effort of the Association of Research Libraries, CAUSE, and EDUCOM to promote the use of information resources on existing and proposed networks, the Coalition recognizes that the creation of NREN is essentially a collaborative effort. ======================================================================== Footnotes 1 Theodore Roszak, The Cult of Information, the Folklore of Computers and the True Art of Think-ing (New York: Pantheon Books, 1986), p. 172. 2 Roszak, pp. 173-74, remains concerned that libraries are not part of the discussions by futurists of the "information society." In his critique he attributes this to economics as well as the gender identification of libraries as female institutions. His critique is true in some measure. However, libraries and librarians are part of discussions of information workers by some, for instance John Naisbitt, Megatrends, Ten New Directions Transforming Our Lives (New York: Warner Books, 1982). 3 Adrian Alexander, "Serial Pricing in the International Market: Fifteen Years of Faxon Experience," Library Administration and Management 4:1 (Winter 1990): 27-32 4 Charles Martell, "Mysteries, Wonders, and Beauties," Editorial in College and Research Libraries 51:3 (May 1990): 179; and similarly Robert C. Heterick, Jr., "Networked Information: What Can We Expect and When?," CAUSE/EFFECT, Summer 1990, pp. 9-14. 5 Duane Webster, "Organizational Futures: Staffing Research Libraries in the 1990s," in Minutes of the 105th Meeting of the Association of Research Libraries, October 24-25, 1984 (Washington, D.C., Association of Research Libraries); and Heterick, p. 13. 6 John C. Gale, "The Information Workstation: A Confluence of Technologies Including the CD-ROM," Information Technology and Libraries, June 1985, pp. 137-39; C. Peter Waegemann, "Optical Disk Systems," The Records and Retrieval Report 3 (January 1987): 1-16; Laura Brennan, "Optical System Said Capable of Housing More Than 1 Trillion Bytes of Informa-tion," PC Week, 17 March 1987, p. 11; "A Real Space Saver, Light-Sensitive Disk Provides High-Density Storage," Machine Design 56 (February 9, 1987): 72-73; Laura Brennan, "The Hi-Lite Card Is Large Storage In Small Package," PC Week, 24 March 1987, p.16; Clifford A. Lynch, "Linking Library Automation Systems in the Internet: Functional Requirements, Planning, and Policy Issues," Library Hi Tech 7:4 (1989): 7-18; Clifford A. Lynch, "Access Technology for Network Information Resources," CAUSE/EFFECT, Summer 1990), pp. 15-20; James R. Hill, "T-1 Goes to Col-lege," Network World, 25 January 1988, pp. 42-47; and Eric Rumsey, "The Power of the New Microcomputers: Challenge and Opportunity," College and Research Libraries 51:2 (March 1990): 95-99. 7 Robert B. Barnes and Frank J. Sukernick, "Files on a Card: Small Format, High Capacity, Digital Storage/Retrieval," Journal of Information and Image Management (October 1986): 38-39; Robert Barnes, "The Magic Card, Possibilities for Publishing," Presented to the Society for Scholarly Publishing Eighth Annual Meeting, San Francisco (May 1986); Bradford N. Dixon, "Making Mir-acles," CD-ROM Review, 1 October 1986, pp. 20-24; Ron Barney, "Getting It All on Disc," CD-ROM Review, 1 October 1986, pp. 26-27. 8 Barnes and Sukernick, pp. 36-39; and Barnes, ibid. 9 Ron Jeffries, "Good-bye, Gutenberg!," PC Week, 12 November 1985, p. 95. 10 Frank Rose, "Pied Piper of the Computer," New York Times Magazine, 8 November 1987, p. 56 ff. 11 Barnes and Sukernick, p. 40. 12 Adapted from Figure 1 in "The Faxon Company: A Technicalities Profile," Technicalities 6 (May 1986): 5. Used by permission of The Oryx Press, 4041 N. Central Avenue at Indian School, Phoenix, AZ 85012-3399. Copyright 1986. 13Michael Bauer, "The Emerging Role of Workstations in the Library Environment," Library Hi Tech 6:4 (1988): 37-40. 14 Roszak (pp. 51-64) provides a critical discussion of the relationship between computer firms and American education. See also Pat Molholt, "The Information Machine: a New Challenge for Librarians," Library Journal, 1 October 1986, pp. 47-52; Anne G. Lipow and Joseph A. Rosenthal, "The Researcher and the Library: A Partnership in the Near Future," Library Journal, 1 September 1986, pp. 154-56; Patrick R. Dewey, "Electronic Bulletin Boards: Applications in Libraries," Library Journal (November 1986): 10-19. 15 Jeffries, p. 95; "Portable CD-ROM Com-puter," CD-ROM Review 2 (March/April 1987): 7; and Katie Blake, "The Electronic Book, Library Hi Tech 6:1 (1988): 7-11. 16 Gary S. Lawrence, Joseph R. Matthews, and Charles E. Miller, "Costs and Features of Online Catalogs: The State of the Art," Information Technology and Libraries, June 1985, pp. 409-16, 440-44; Molholt, pp. 47-52; Ray Jones, " The Data Library in the University of Florida Libraries," Library Trends, Winter 1982, pp. 383- 96. 17 Pamela Q. J. Andre, "Evaluating Laser Videodisc Technology for the Dissemination of Agricultural Information," Information Technology and Libraries, June 1985, pp. 139-47; Bryan G. Lewis, "Encoding Databases on Optical Disks," Information Technology and Libraries, June 1985, pp. 147-49; Mary Ann O'-Connor, "Applications: CD-ROM Goes to Work," CD-ROM Review, 1 October 1986, pp. 28-35; Nancy Melin, "The Book on Library Uses," CD-ROM Review, 1 October 1986, pp. 36-38; Bradford N. Dixon, "The Impact of CD-ROM on On-line Data Bases," CD-ROM Review, 1 October 1986, pp. 52-53; Janet M. Tiampo, "CD-ROM Disc Titles," CD-ROM Review 2 (March/April 1987): 49-54. 18 Clifford A. Lynch, and Edwin B. Brownrigg, "The Telecommunications Landscape: 1986," Library Journal, 1 October 1986, pp. 40-46; "Who Owns Whom: Corporate Buying Fever Hits Library Marketplace," American Libraries, July/August 1985, p. 462; Richard W. McCoy, "The Linked Systems Project: Progress, Promise, Realities," Library Journal, 1 October 1986, pp. 33-39. ======================================================================== For further reading: Baron, Joel H. (Faxon Company). "Scholarly Publishing in the 21st Century, 'A New World Beckons.'" Keynote speech presented at the University of North Carolina at Charlotte Conference Marking the University's 25th Anniversary Year, April 1990. Byrd, Gary D. "An Economic 'Commons' Tragedy for Research Libraries: Scholarly Journal Publishing and Pricing Trends." College and Research Libraries 51:3 (May 1990): 184-195. Dougherty, Richard M. "Turning the Serials Crisis to our Advantage: An Opportunity for Leadership," Library Administration and Management 3:2 (Spring 1989): 59-64. Metz, Ray. "The Impact of Electronic Formats and Campus Networks on University Libraries in the United States." Computers in Libraries, May 1990, pp. 30-31. Rosser, James M., and James I. Penrod. "Computing and Libraries: A Partnership Past Due." CAUSE/EFFECT, Summer 1990, pp. 21-14. Scepanski, Jordan M. "Library 1995." Library Administration and Management 4:2 (Spring 1990): 74-76. Tompkins, Philip. "New Structures for Teaching Libraries," Library Administration and Management 4:2 (Spring 1990): 77-81. ************************************************************************