Achieving Alignment Through Strategic Information Technology Management at The University of Memphis

Published:
Briefs, Case Studies, Papers, Reports
Author(s) and Contributors:
Author(s): Phil Goldstein
Source(s) and Collection(s):
Sources(s): EDUCAUSE Research Collection(s): Research Case Studies
ParentTopics:
IT Governance IT Strategic Planning Leadership and Management Metrics Strategic Planning

Abstract

This case study explores the processes and structures put in place by the first chief information officer of The University of Memphis in order to align its information technology organization with institutional goals. It provides an in-depth look at information technology governance, planning, performance management, and metrics as they relate to leading and managing an IT organization.

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