The Future of Administrative IT

Abstract

Colleges and universities are approaching a crossroads in administrative IT. Institutions cannot function without administrative systems, and many current systems are nearing the end of their life cycles. The prospect of replacing these multimillion-dollar systems coincides with institutional funding challenges and demands to lower costs while improving outcomes. On September 27, 2013, EDUCAUSE convened an expert panel on the future of administrative IT comprising higher education chief information officers (CIOs) and representatives of the higher education chief business officer and administrative systems/services provider communities. This executive briefing summarizes the panel’s findings and recommendations.

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