Process and Politics: IT Governance in Higher Education – Key Findings

Published:
Briefs, Case Studies, Papers, Reports
Author(s) and Contributors:
Author(s): Ron Yanosky Judy Caruso
Source(s) and Collection(s):
Sources(s): EDUCAUSE Research Collection(s): Key Findings
ParentTopics:
IT Governance Leadership and Management Portfolio and Project Management Standards Strategic Planning

Abstract

This document presents the key findings of the ECAR study,Process and Politics: IT Governance in Higher Education.This 2008 ECAR research study examines the extent of participation in IT governance by campus leaders and constituents; the use of IT governance mechanisms such as IT steering committees, project review, and performance measurement; and practices associated with good IT governance outcomes. The report is based on a literature review, consultation with practicing CIOs experienced in IT governance, and a web-based survey that was distributed to institutional representatives (mostly senior IT leaders) at 1,648 EDUCAUSE member institutions in June and July 2007. We received 438 responses (a 26.6 percent response rate to the survey). In addition, we received 216 responses from 59 institutions to a quantitative web-based survey for participants in IT governance who work outside of central IT. In addition to reporting the findings from these quantitative tools, this study includes feedback from interviews with 28 senior IT leaders from a mix of institutions. The interviews were designed to gain deeper insights into findings from the quantitative analysis and to capture additional ideas and viewpoints.

Citation for this work: Caruso, Judith Borreson, and Ronald Yanosky. “Process and Politics: IT Governance in Higher Education” (Key Findings). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2008, available from http://www.educause.edu/ecar.

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