Table of Contents Features New World Catalysts: High-Level Shifts in the Networking Market by Judy Estrin Security vs. Anonymity: The Debate over User Authentication and Information Access by Virginia Rezmierski and Aline Soules Remaking the Academy: Twenty-First Century Challenges to Higher Education in the Age of Information by Jorge Klor de Alva Institutional Readiness Criteria: Prerequisites to Large-Scale Course Redesign by Carol A. Twigg Departments Inside IT The Power of Mentoring by Kent Kuo policy@edu The Increasingly Complex Telecommunications Policy by Susan Fratkin Viewpoints Yes, You Can Trust Your E-Mail by Gregory A. Jackson

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