What is digital transformation (Dx), and how can IT and higher education leaders recognize it when they see it and ensure their institution is actively engaged in it? As EDUCAUSE has outlined elsewhere, Dx is a series of deep and coordinated culture, workforce, and technology shifts at the institution related to transformation of institutional strategic direction or value proposition. Evidence that these shifts are taking place can serve as signals that institutions are becoming more resilient, flexible, and relevant and will be more capable of adapting to an increasingly challenging higher education environment while meeting the higher education needs of the future.

This report on those culture shifts, workforce shifts, and technology shifts is designed to provide snapshots of what institutions currently are and are not doing to engage in Dx and to enrich our understanding of the Dx landscape. Findings are based on EDUCAUSE's Digital Transformation Survey conducted in August and September of 2019 and completed by IT leaders around the world.

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© 2020 Mark McCormack and D. Christopher Brooks. The text of this work is licensed under a Creative Commons BY-NC-ND 4.0 International License.

Citation for this work
Mark McCormack and D. Christopher Brooks. Digital Transformation Signals: Culture, Workforce, and Technology Shifts. ECAR research report. Louisville, CO: ECAR, June 2020.