Driving Digital Transformation in Higher Education

Methodology and Acknowledgments


Survey invitations were sent to 13,845 IT leaders in the EDUCAUSE database. A total of 181 respondents provided data that could be used for analysis, resulting in a response rate of 1.3%. Respondents were from 37 US states and 13 countries outside the United States; 151 institutions of higher education were represented. Non-US respondents made up 16% of the sample. Data collection took place in August and September 2019.


The authors would like to first thank the 181 higher education IT professionals who responded to the Digital Transformation (Dx) Survey. The authors would also like to thank the members of the EDUCAUSE Digital Transformation (Dx) project team—Susan Grajek, Betsy Reinitz, Karen Wetzel, Malcolm Brown, and Brian Kelly—for their thought leadership, guidance, and subject-matter expertise on the Dx research project. Ben Shulman, our intrepid statistician, deserves many thanks for his contributions to the construction of the final data set and for his careful review of this manuscript for errors in data reported, statistical calculations, and interpretation of results. Kate Roesch designed the report's compelling data visualizations. Gregory Dobbin and the publications team provided copy edits and other editorial suggestions. Lisa Gesner applied her content management and marketing skills to support the release of Dx research materials. Finally, special thanks go to Susan Grajek for her vision and leadership on this and all things Dx.