The Stages of Dx: Institutional Functions
Many institutional functions are focused more on digitization and digitalization than actual digital transformation. Digitization and digitalization both help lay necessary groundwork for digital transformation. The most digitally evolved institutional functions are those that have been engaged in the digitization of information and the digitalization of processes the longest: central IT; enrollment management, admissions, and recruiting; libraries; student learning; and research (see figure 7). Most institutional functions are believed to be either in the initial phase of digitizing information or just now moving to digitalization of processes.

Figure 7. Moving from digitizing information to digitalizing processes to digital transformation, by institutional function