2025 Students and Technology Survey
*This is the most current draft of the 2025 EDUCAUSE Student Survey instrument as of 3/31/2025. Please note that minor adjustments may be made to the survey text as needed prior to survey launch on 7/29/25, but these adjustments will not alter the overall focus and goals of the study and will not introduce additional IRB-related concerns or risks to student participants.
This survey asks questions about your experiences with and attitudes toward technology as a college student. Your responses will help individuals understand how to use technology more effectively to benefit students. There are no right or wrong answers–just answer as honestly as you can. Participation is voluntary, and you can exit anytime. Your responses will remain confidential. Required questions are indicated with an asterisk (*).
This survey takes about 15 minutes to complete. It can be completed on your mobile device, but a desktop or laptop computer offers the best experience. Please use the survey’s navigation buttons below to move backward or forward.
Conditions and Stipulations
- This online survey is being conducted for research and benchmarking purposes. The data resulting from this anonymous survey will be made available to researchers at EDUCAUSE and your academic institution. Data will be available as individual responses and in aggregate formats. Some data may be reported to the general public in the form of public presentations, reports, journal or newspaper articles, and/or in books.
- Your responses to this survey are completely confidential. Email addresses and other personally identifiable data will be removed from the data set prior to the researchers’ analysis. De-identified individual response data are stored on EDUCAUSE computers and/or in cloud-based storage systems and are accessible only by authorized individuals. Due to this method of data collection, researchers are unable to remove your survey response should you wish to withdraw it.
- There are several open-ended questions in this survey. It is best not to include personally identifiable information in these responses. Only anonymous responses will be included in our data reporting.
- The online survey involves questions about your technology experiences and expectations in higher education. Beyond demographics, all questions will only address technology and education-related issues.
- This survey is expected to take about 15 minutes to complete. Taking the research survey is voluntary. If you do not wish to participate, there will be no penalty or loss of benefits. If you do not participate, it will not affect your college/university status in any way. If you choose, you may stop your participation at any time. If you choose to participate, you may skip any question you do not wish to answer, with the exception of a few required screening questions at the beginning of the survey.
- If you have any questions about the research survey and your rights as a participant, you can contact the research team through [email protected]. You will not directly benefit from taking the survey. Your responses will provide data to inform higher education institutions on how to best improve technology experiences for students and faculty at colleges and universities.
- EDUCAUSE owns and maintains the data collected for the project. De-identified individual response data are stored on EDUCAUSE computers and/or in cloud-based storage systems. The data are stored indefinitely for use in analysis and benchmarking. Data are password-protected and accessible only by authorized individuals.
- For the purposes of reducing duplicate responses, this survey uses cookie-based duplicate protection. To learn more about how these cookies are stored and used, please review Alchemer’s privacy policy. We recommend completing the survey in full, as you won’t be able to return to a partially completed response.
- By selecting “I agree” below, you are agreeing to participate in this survey, according to your rights as a voluntary research participant, as outlined above, and you provide consent to EDUCAUSE to use your survey responses as outlined above. (If you are viewing this on a mobile device, this option will appear on the next page. Please use the arrow to advance.)
Consent
You must be an adult (at least 18 years old in most jurisdictions, 19 years old in Alabama and Nebraska, and 21 years old in Mississippi) and a full-time or part-time undergraduate student to participate in this survey. Indicate your agreement with the informed consent statement below.*
( ) I agree.
( ) I do not agree.
Screening Questions
2. What is your age?*
( ) Under 18 (Please note: you must be at least 18 years old to complete this survey.)
( ) 18–24
( ) 25–34
( ) 35–44
( ) 45–54
( ) 55–64
( ) 65+
3. Which of the following best describes your class standing during the current academic year?*
( ) Freshman or first-year student
( ) Sophomore or second-year student
( ) Junior or third-year student
( ) Senior or fourth-year student
( ) Fifth-year student or beyond
( ) Other type of undergraduate student
( ) Not an undergraduate student (Please note, only undergraduate students are eligible to take this survey.)
Incentive
If you would like to be entered into a drawing for a $50 gift card, please provide your e-mail address here. Participation is completely voluntary. Winners will have the option to choose from a selection of gift cards from a variety of retailers and services.
The drawing will take place in January 2026. Email addresses will be disassociated from the rest of the survey data after the survey window closes, keeping your responses confidential. Your email address will only be used for the drawing and will be securely stored.
4. Email address
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Technology Services
1.1 Overall, how satisfied are you with the technology-related services and supports you receive from your institution?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) Don't know
1.2 What could your institution do to improve the technology-related services and support you’re receiving?
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Internet/Wi-Fi
2.1 Overall, how satisfied are you with the quality of the internet/Wi-Fi service on campus?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) Don't know
( ) N/A: I don’t use the internet/Wi-Fi on campus.
2.2 During a typical school week, how difficult or easy is it for you to access a reliable internet/Wi-Fi connection when you’re on campus?
( ) Very difficult
( ) Difficult
( ) Neither difficult nor easy
( ) Easy
( ) Very easy
( ) Don’t know
Technology for Learning
3.1 Overall, how satisfied are you with your instructors’ use of technology to engage you in your coursework?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) Don’t know
3.2 Please provide an example of a time when an instructor used technology in a way that made your learning experience better.
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3.3 Please provide an example of a time when an instructor used technology in a way that made your learning experience worse.
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3.4 Which of the following do you think best describes your institution’s overall approach to using technology for enriching students’ learning experiences?
( ) My institution is “behind the times” in its adoption and use of technologies for the learning experience.
( ) My institution is “average” in its adoption and use of technologies for the learning experience.
( ) My institution is “on the cutting edge” in its adoption and use of technologies for the learning experience.
( ) Don’t know
Cybersecurity and Privacy
4.1 How do you rate your level of familiarity with personal data privacy and security?
( ) Very low
( ) Below average
( ) Average
( ) Above average
( ) Very high
( ) Don't know
4.2 How much do you agree or disagree with the following statements about data/information privacy and security?
Strongly disagree |
Disagree |
Neutral |
Agree |
Strongly agree |
Don’t know |
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I have confidence in my institution's information security practices. |
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I understand my institution’s policies about data use, storage, and protection. |
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I understand my rights and responsibilities in regards to my institution’s policies about data use, storage, and protection. |
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I have confidence in my ability to follow my institution's information security policies and procedures. |
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My institution's privacy and security policies impede my productivity. |
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I benefit from my institution's privacy and security policies. |
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I have confidence in my institution's ability to safeguard my personal digital information (e.g., logins; card-swipe data; use of the library, health center, or fitness center; event attendance). |
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I have confidence in my institution's ability to safeguard my personal data (e.g., financial information, transcripts, test scores). |
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I understand how my institution uses the personal data it collects about me (e.g., personal digital data, financial data, academic data). |
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I benefit from my institution's collection and use of my personal data (e.g., improved services, better advising). |
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I trust my institution to use my personal data ethically and responsibly. |
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Course Experiences
5.1 Thinking of your typical course experience, what is the best way for an instructor to organize students’ on-site and online participation in the following “live” (synchronous) activities?
We should all be on-site in the same space |
Some students could participate online while others are on-site in the same space |
We should all be online from our own spaces |
Don’t know |
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Instructor lecture |
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Lab or interactive work |
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Group activities |
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Exams |
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Student presentations |
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Class discussions |
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Office hours with instructor |
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Peer/tutoring meetings |
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Research |
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5.2 Thinking of your typical course experience, how do you personally prefer to engage in each of the following “live” (synchronous) activities?
On-site in the same space with the instructor and/or other students |
Online from my own space |
Don’t know |
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Instructor lecture |
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Lab or interactive work |
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Group activities |
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Exams |
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Student presentations |
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Class discussions |
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Office hours with instructor |
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Peer/tutoring meetings |
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Research |
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5.3 Which of the following best describes your course modality preference for most of the courses you take?
( ) I prefer on-site course experiences.
( ) I prefer online course experiences.
( ) I prefer hybrid course experiences.
( ) I do not have a preference for one modality over the other.
5.4 What factors influence your preference for the course modality you prefer? (Select all that apply.)
[ ] Flexibility or convenience
[ ] Ability to manage my schedule or work-life balance
[ ] Quality of engagement with instructors and peers
[ ] Comfort or familiarity with that modality
[ ] Personal learning style or needs
[ ] Ability to focus or concentrate better in one modality over another
[ ] Access to resources
[ ] Reduced stress
[ ] Personal learning style or needs
[ ] Other (please specify):: _________________________________________________
[ ] Don't know
[ ] Prefer not to answer
[ ] None of the above
5.5 Please rate your level of agreement with the following statement: All students should be able to participate in course activities in whatever ways work best for them.
( ) Completely disagree
( ) Disagree
( ) Neutral
( ) Agree
( ) Completely agree
( ) Don’t know
5.6 What challenges or barriers have you faced with required technologies while completing course assignments and activities? (Select up to three.)
[ ] Lack of access to a reliable device (e.g., laptop, tablet, or smartphone)
[ ] Unstable or slow internet connection
[ ] Difficulty affording required technology or software
[ ] Challenges related to assistive technology or accessibility
[ ] Technical issues with devices or platforms during assessments
[ ] Incompatibility between required software and my device(s)
[ ] Limited access to technical support when problems arise
[ ] Lack of clear instructions or training for using required technology
[ ] Other (please specify):: _________________________________________________
[ ] Don't know
[ ] None of the above
[ ] N/A: I have not encountered challenges with required technologies.
Hybrid Learning
In this section we ask questions about your experiences in hybrid courses. For the purposes of this survey, we define a “hybrid” course as one that blends in-person and online learning, with some course activities taking place on-site and others occurring online, either synchronously (live) or asynchronously.
6.1 Have you participated in at least one hybrid course since enrolling at your current institution?*
( ) No
( ) Yes
( ) I don't know
7.1 Approximately how many hybrid courses have you participated in since enrolling at your current institution? (Please just provide your best guess.)
( ) 1–3 courses
( ) 4–6 courses
( ) 7–9 courses
( ) 10–12 courses
( ) 13 or more courses
7.2 Please rate your level of agreement or disagreement with each of the following statements:
Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
Don't know |
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In general, “hybrid” means the same thing across all the hybrid courses I’ve taken. |
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Instructors follow consistent hybrid practices across all of my hybrid courses. |
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When I enroll in hybrid courses, expectations for engagement are clearly communicated to me. |
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Overall, instructors in my hybrid courses are very effective at teaching in the hybrid model. |
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7.3 Overall, how would you rate your satisfaction with your hybrid course experiences?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) Don't know
Accessibility
8.1 Are you aware of the accessibility/disability resources available to you at your institution (e.g., academic accommodations, assistive technologies, support services)?
( ) No
( ) Yes
( ) Prefer not to answer
8.2 Have you used the accessibility/disability resources available to you at your institution?
( ) No, but I have not needed them.
( ) No, but I have needed them.
( ) Yes, I have used them.
( ) Prefer not to answer
8.3 Which of the following, if any, have kept you from using your institution’s accessibility/disability resources? (Select all that apply.)
[ ] Uncertainty about eligibility for support
[ ] Complex process for obtaining resources (e.g., unclear steps, extensive paperwork)
[ ] Concerns about stigma or privacy
[ ] Perception that available resources do not meet needs
[ ] Preference for personal management of needs
[ ] Difficulties obtaining necessary resources (e.g., extended wait times for accommodations, inconvenient access points)
[ ] Skepticism that the resources are effective or useful
[ ] Lack of support from advisors and/or faculty to use the resources
[ ] Other (please specify):: _________________________________________________
[ ] Prefer not to answer
8.4 Overall, how satisfied are you with your institution’s accessibility/disability resources?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) Don’t know
( ) Prefer not to answer
8.5 Please rate your level of agreement or disagreement with each of the following statements:
Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
Don't know |
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My institution is actively working to address student accessibility needs. |
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Overall, instructors at my institution play an active role in supporting student accessibility |
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My institution is doing more now to address accessibility for students than it has in the past. |
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It is easy for students to access the accessibility supports available at my institution. |
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Mental Health
9.1 Are you aware of the mental health resources available to you at your institution (e.g., counseling services, peer support groups, teletherapy)?
( ) No
( ) Yes
( ) Prefer not to answer
9.2 Have you used the mental health resources available to you at your institution?
( ) No, but I have not needed them.
( ) No, but I have needed them.
( ) Yes, I have used them.
( ) Prefer not to answer
9.3 What factors have prevented you from using your institution’s mental health services? (Select all that apply.)
[ ] Concerns about confidentiality or privacy
[ ] Stigma or fear of being judged
[ ] Worry that needing these resources might disqualify me from academic advancement
[ ] Limited time or excessive courseload preventing me from accessing resources
[ ] Uncertainty about how to access or navigate the resources
[ ] Skepticism that the resources are effective or useful
[ ] Feeling that my needs do not warrant using the resources
[ ] Preference for seeking support outside of the institution
[ ] Inconvenient scheduling of or access to the resources (e.g. long wait times, limited hours)
[ ] Lack of support from advisors and/or faculty to use the resources
[ ] Concerns that these resources may require additional fees
[ ] Other (please specify):: _________________________________________________
[ ] Prefer not to answer
9.4 Overall, how satisfied are you with your institution’s mental health resources?
( ) Very dissatisfied
( ) Somewhat dissatisfied
( ) Neutral
( ) Somewhat satisfied
( ) Very satisfied
( ) Don’t know
( ) Prefer not to answer
9.5 Please rate your level of agreement or disagreement with each of the following statements:
Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
Don't know |
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My institution is actively working to address student mental health and well-being needs. |
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Overall, instructors at my institution are involved in supporting student mental health and well-being. |
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My institution is doing more now to address student mental health and well-being than it has in the past. |
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My institution offers digital mental health resources and tools (e.g., teletherapy, virtual counseling, text or crisis support services). |
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It is easy for students to access the mental health and well-being supports available at my institution. |
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Generative AI in the Classroom
10.1 How often, if at all, do you use generative AI tools (e.g., ChatGPT, Bard, DALL-E) for the following purposes?
Never |
Rarely |
Occasionally |
Frequently |
Very frequently |
Prefer not to answer |
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Proofreading/editing |
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Explaining solutions to problems without getting answers |
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Getting answers to problems |
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Creating study materials (e.g., self-quizzes, flash cards) |
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Brainstorming or assignment planning |
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Drafting papers or essays |
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Summarizing content such as lecture notes and articles |
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Getting personalized feedback on course or degree progress |
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Getting personalized feedback on course assignments or exams |
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Learning discipline-specific workforce skills |
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Developing AI literacy (e.g., evaluating AI outputs, experimenting with AI use cases) |
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Language translation |
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Image or audio generation |
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Personal entertainment |
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Creating new AI-powered tools |
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10.2 Overall, how many of your instructors have provided clear guidance about the do’s and don’ts of using generative AI in your courses?
( ) None of my instructors
( ) Some of my instructors
( ) Most of my instructors
( ) All of my instructors
( ) Don't know
10.3 To what extent are your instructors prohibiting or encouraging student use of generative AI in their courses?
( ) All of my instructors are prohibiting student use of generative AI.
( ) Most of my instructors are prohibiting student use of generative AI.
( ) Some of my instructors are prohibiting student use of generative AI, while others are allowing it.
( ) Most of my instructors are allowing student use of generative AI.
( ) All of my instructors are allowing student use of generative AI.
( ) Don't know
10.4 Overall, are your instructors actively finding ways to incorporate generative AI into your course assignments and activities?
( ) No
( ) Yes
( ) Don't know.
10.5 To the best of your knowledge, how does the use of AI by faculty differ from that of students at your institution?
( ) Students use AI a lot more than faculty do.
( ) Students use AI somewhat more than faculty do.
( ) Students and faculty use AI about the same amount.
( ) Faculty use AI somewhat more than students do.
( ) Faculty use AI a lot more than students do.
( ) Don't know
10.6 To what extent do you expect you will need to use generative AI in your career after you’re finished with school?
( ) Not at all
( ) To some extent
( ) To a great extent
( ) Don't know
10.7 In what ways do you expect you will need to use generative AI in your career?
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10.8 What challenges or limitations have you experienced when using generative AI for academic purposes? (Select all that apply.)
[ ] Difficulty understanding how to use the tool effectively
[ ] Concerns about accuracy or reliability of the AI-generated content
[ ] Lack of guidance on ethical or appropriate use of generative AI
[ ] Incompatibility with academic requirements or formatting standards
[ ] Limited access to advanced features due to cost or subscription requirements
[ ] Technical issues (e.g., system errors, poor functionality)
[ ] Concerns about privacy or data security
[ ] Limited availability of tools tailored to my field of study
[ ] Institutional policies restricting the use of generative AI
[ ] Other (please specify):: _________________________________________________
[ ] Don't know
[ ] Prefer not to answer
[ ] None of the above
[ ] Have not experienced any challenges or limitations
10.9 Which of the following potential risks of using generative AI in academic settings concern you the most? (Select all that apply.)
[ ] Plagiarism or cheating
[ ] Violation of copyright and intellectual property
[ ] Limiting personal expression
[ ] Reinforcing bias
[ ] Increasing barriers for those with limited access to technology or training
[ ] Spreading false information unintentionally (misinformation)
[ ] Spreading false information intentionally (disinformation)
[ ] Privacy or data security concerns
[ ] Difficulty in judging AI-generated content for accuracy or quality
[ ] Falsely being accused of using AI inappropriately
[ ] Personal connections in learning becoming less meaningful
[ ] Privacy or data security concerns
[ ] Erosion of critical thinking or independent learning skills
[ ] Over-reliance on AI tools in academic work
[ ] Encouraging shallow or surface-level learning
[ ] Other (please specify):: _________________________________________________
[ ] Don’t know
[ ] Prefer not to answer
[ ] None of the above
[ ] No concerns about the use of generative AI
10.10 Which of the following potential benefits of using AI in academic settings are most exciting to you? (Select all that apply.)
[ ] Getting real-time academic support
[ ] Personalizing learning experiences
[ ] Improving access to learning materials (e.g., multilingual support)
[ ] Enhancing career guidance and job search tools
[ ] Making coursework and assignments more interactive
[ ] Receiving instant feedback on work and progress
[ ] Connecting with peers and study groups more easily
[ ] Learning skills for an AI-driven workforce
[ ] Simplifying access to campus services (e.g., scheduling, chatbots)
[ ] Saving time on academic tasks (e.g., note-taking, scheduling, automation)
[ ] Transforming assessment
[ ] Automating repetitive tasks
[ ] Other (please specify):: _________________________________________________
[ ] Don’t know
[ ] None of the above
Workforce Preparation
11.1 Which of the following workforce competency areas, if any, do you expect are going to be most important for your success in your desired career? (Select up to five.)
[ ] Interpersonal and communication skills
[ ] Technical and content-specific knowledge and skills
[ ] Project management skills
[ ] Analytical and problem-solving skills
[ ] Strategic thinking and decision-making
[ ] Creativity and innovation
[ ] Leadership skills
[ ] Data literacy
[ ] Ethics and integrity
[ ] AI-powered tools and technologies
[ ] Non-AI emerging technologies (please specify):: _________________________________________________
[ ] Other (please specify):: _________________________________________________
[ ] Don't know.
[ ] None of the above
11.2 Do you believe your higher education experience is effectively preparing you in each of the following areas?
No |
Yes |
Don't Know |
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Interpersonal and communication skills |
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Technical and content-specific knowledge and skills |
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Project management skills |
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Analytical and problem-solving skills |
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Strategic thinking and decision-making |
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Creativity and innovation |
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Leadership skills |
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Data literacy |
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Ethics and integrity |
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AI-powered tools and technologies |
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Non-AI emerging technologies |
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11.3 What technology skills do you believe are going to be most important for your career? (Select all that apply.)
[ ] Using basic computer programs (e.g., Microsoft Office, Google Docs)
[ ] Working with data (e.g., organizing, analyzing, creating charts)
[ ] Understanding or writing code (e.g., Python, Java)
[ ] Using AI tools for work (e.g., chatbots, data analysis, automation)
[ ] Keeping information and systems secure (cybersecurity)
[ ] Using online storage and cloud services (e.g., Google Drive, Dropbox)
[ ] Communicating and working with others online (e.g., Zoom, Slack)
[ ] Creating websites or apps
[ ] Fixing basic tech problems and troubleshooting issues
[ ] Other (please specify):: _________________________________________________
[ ] Don't know
11.4 Please rate your level of agreement with each of the following statements.
Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
Don't know |
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I am going to be more successful in my desired career as a result of my higher education experience. |
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My higher education experience is equipping me with all the skills I need for my desired career. |
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My higher education experience is teaching me how to use the technologies I’ll need in my desired career. |
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I’m glad I made the decision to enroll in my current program. |
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11.5 How confident are you in your ability to secure a job in your chosen field after graduation?
( ) Not at all confident
( ) Not very confident
( ) Somewhat confident
( ) Very confident
( ) Don’t know
Demographic Questions
12.1 Are you currently considered a full-time or part-time student at the institution that asked you to complete this survey? (Part time is typically fewer than 12 credit hours per quarter/semester or their equivalent.)
( ) Part time
( ) Full time
12.2 I am currently enrolled to earn... (Select all that apply.)
[ ] One or more digital badges that certify my skills
[ ] A vocational/occupational certificate
[ ] An associate’s degree or equivalent
[ ] An advanced diploma
[ ] A bachelor’s degree or equivalent
[ ] An honors degree
[ ] Other (please specify):: _________________________________________________
12.3 What is your housing situation?
( ) I live on campus.
( ) I live off campus in housing sponsored or owned by my college/university.
( ) I live off campus in housing not sponsored or owned by my college/university.
( ) I do not currently have stable housing either on or off campus.
( ) Prefer not to answer
12.4 Are you the first person in your immediate family to attend college? (“Immediate family” refers to the family in which you grew up.)
( ) No
( ) Yes
( ) Don't know
( ) Prefer not to answer
12.5 What is your intended major?
( ) Arts and humanities
( ) Business and economics
( ) Communication and media
( ) Computer science and information technology
( ) Education
( ) Engineering
( ) Health sciences
( ) Life and environmental sciences
( ) Performing arts/music
( ) Physical sciences
( ) Psychology and social sciences
( ) Law, criminal justice, and public policy
( ) Social work and human services
( ) Undecided
( ) Other (please specify):: _________________________________________________
12.6 Which career field best aligns with your future goals?
( ) Arts, design, and creative industries
( ) Business or finance
( ) Communication, media, and public relations
( ) Computer science and information technology
( ) Education
( ) Engineering
( ) Healthcare
( ) Law, government, and public policy
( ) Life and environmental sciences
( ) Mathematics
( ) Physical sciences
( ) Psychology
( ) Skilled trades and technical careers
( ) Social services
( ) Nonprofit work
( ) Hospitality, tourism, and event management
( ) Sports, fitness, and recreation
( ) Unsure / Undecided
( ) Other (please specify):: _________________________________________________
12.7 Did you hold a job while taking classes at any point during the past 12 months? (Select all that apply.)
[ ] No
[ ] Yes, salaried employment
[ ] Yes, hourly employment (not work-study or an assistantship)
[ ] Yes, hourly employment (work-study or an assistantship)
[ ] Yes, gig employment (e.g., Uber driver)
[ ] Yes, other (please specify):: _________________________________________________
[ ] Prefer not to answer
12.8 How many hours a week, on average, did you work while taking classes during the past 12 months?
( ) Fewer than 10
( ) At least 10 but fewer than 20
( ) At least 20 but fewer than 30
( ) At least 30 but fewer than 40
( ) 40 or more
( ) Don't know
( ) Prefer not to answer
Thank You!
Thank you for responding to the 2026 Students and Technology Survey! Your response has been recorded.