Benchmarking Service

Benchmarking data and analysis to inform higher education planning and support for strategic initiatives.

Next-Level Benchmarking for Higher Education

The EDUCAUSE Benchmarking Service (EBS) is built on the Core Data Service (CDS) database, but broadens both audience and application. CDS helps CIOs benchmark the staffing, financials, and services of their IT organizations. EBS takes the use of analytics to the next level by helping CIOs and other campus leaders to measure progress on campuswide strategic initiatives.

EDUCAUSE has defined an initial eight digital capabilities for higher education and developed corresponding maturity and technology deployment assessments. The EDUCAUSE Review article, The Digitization of Higher Education: Charting the Course describes those capabilities and provides advice for attaining them.

EBS provides capability reports comprised of maturity and deployment indexes for analytics, culture of innovation, e-learning, IT governance, IT risk management, information security, research computing, and student success technologies (see index questions in the Report Topics section at right). Participants gain access to semi-customized benchmarking reports which can be used to 1) assess the organizational capability for initiatives and 2) communicate the value and relevance of information technology.

For a detailed explanation of how the EDUCAUSE Benchmarking Service can help CIOs and other campus leaders measure progress on campus-wide strategic initiatives, read Next-Level Benchmarking: How Do You Measure Up?, and a prototype report on student success.

Explanation of Access and Benefits

EDUCAUSE member institutions have access to the service. At this time, only the primary representative can be the authorized administrator. To assign reviewer access to additional individuals in your organization, select the “Manage Roles” link located on the top right of the portal web page. Contact if you need assistance.

Status Authorized Individual Access Benefit

EDUCAUSE  Member Institution

Primary representative All topics in the service.


Individuals participating in special activities focused on the benchmarking service, e.g., conferences or seminars Temporary access to specific topics.

Shape a Better Benchmarking Service for Higher Education

Join our design panel.

Share your thoughts on the EBS portal, reports, and a service package that would enrich your experience and improve maturity for both IT and innovation broadly.  We are looking for ways to expand the service beyond "self-help" into something that provides a community experience around strategic planning.

You can share feedback on the tool interface using the link in the portal. To join our Analytics Services Design Panel, contact us at


Get Started

First, know the topics your institution can access by reviewing the benefits table at left. If you are unsure of your institution's ECAR or ELI status, check or create your EDUCAUSE profile.

Next, click on "Go to Service" and accept the Appropriate Use Policy.

Go to Service

Report Topics

View a prototype report.

Click on links to view questions in a topic's deployment or maturity index.

Built on Core Data

The EDUCAUSE Core Data Service is the foundation for EBS. Institutions that chose to complete the optional benchmarking service questions in the annual CDS survey will see their responses automatically imported into the new service. Learn More about CDS >