Redesigning Business Processes

Redesign business processes through cross-enterprise partnerships. System migrations present an opportunity to reassess business processes to make them more efficient and more aligned with institutional mission and goals. Successful business process redesign efforts rely on effective cross-enterprise partnerships.

Enterprise IT Case Studies

In this set of EDUCAUSE Review case studies, see how five institutions took advantage of system migrations to design and improve their business processes.

Redesigning Business Processes with Cross-Enterprise Partnerships

Demonstrating Value Through IT Service Management in Higher Education	Working group paper describing IT service management as a way to align operations with institutional strategies and goals.
EDUCAUSE Analytics Services	EDUCAUSE Analytics Services provides higher education leaders with insights on peer institutions and benchmarks.
Cybersecurity Program	Help with information security related to system data
EDUCAUSE Library page on Compliance	EDUCAUSE articles, papers, and presentations to help you create reliable structures and measures to ensure success and minimize failure
EDUCAUSE Library page on Business Process Reengineering	EDUCAUSE articles, papers and presentations on business process reengineering issues in higher education IT
EDUCAUSE Library page on Change Management	EDUCAUSE resources on business practices and procedures that address the human and cultural aspects of organizational change

Recommended Reading

Strategic

• Maximizing Value in a Time of Change

• The IT Service Organization for a Post-Enterprise World

• Enterprise IT Perspective on the 2017 Top 10 IT Issues

Tactical

• Building an Office of Process Innovation

• Preparing the IT Organization for the Cloud

• 10 Common Process Improvement Mistakes and How to Avoid Them

• 7 Things You Should Know About Change Management

Implications Across the Institution

• Resources for Presidents and Senior Executives: Administrative Systems and Services