Research Publications

Higher education invests considerable resources into technology for academic purposes, but understanding whether those instructional technologies improve learning is often a difficult questio…

Many colleges and universities have launched wide-ranging, device-specific mobile initiatives or invested substantial resources to make services mobile friendly in a platform-neutral manner…

Institutions of higher education face disruptive changes, and changes in information technology are at the heart of these disruptions. Service oriented architecture (SOA ) provides a comprehen…

As institutions look to reduce or contain costs, CIOs, institutional leaders, and service managers are challenged to optimize service delivery based on costs, features, and quality. Evaluating se…

IT salaries account for 39% of the IT budget . They compensate IT staff, whose performance lays the groundwork for an efficiently run institution that provides the highest quality education an…

For the typical, small central IT organization with limited funding, finding the adequate resources to provide requisite infrastructure, equipment, software, and technical support can be ch…

The University of Washington Information Technology (UW-IT) department and UW’s eScience Institute have been charged with supporting the research community’s vast and sophisticated technolo…

Gartner's 2013 planning guide for application delivery teams outlines trends in mobile, cloud, social, and information initiatives and provides guidance on how to design, develop, and …

This CDS Spotlight focuses on survey results related to classroom technology . Creating effective learning environments in higher education classrooms with technology poses an ongoing challe…

Key Findings "For BYOE, the most important aspects of IT infrastructure are middle components…the commodities that bridge users, their devices, and their consumer-level applications to …