Understanding Costs and Value

Examine costs, value, and cost drivers to maximize value and increase efficiency.

Enterprise IT is expensive, and it’s not always easy to articulate the value these services bring to the institutional mission and goals. Enterprise IT leaders should work to maximize value and increase efficiency, while also communicating with campus stakeholders in a way that helps them understand the value of enterprise IT as it relates to and furthers goals.

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Understanding Costs and Value Toolkit

Aligning IT Funding Models to the Pace of Technology Change: Enabling Financial Flexibility for Core, Flexible, and Transformative Services
ECAR working group paper offering guidance and suggestions for making smart, informed decisions about IT investments
Maximizing Value in a Time of Change
Report from the EDUCAUSE/NACUBO 2014 Administrative IT Summit with recommendations for ways that institutions can maximize the value of administrative IT
Resources for Presidents and Senior Executives: Administrative Systems and Services
Executive briefs designed to help institutional leaders optimize the impact of IT in higher education
Demonstrating Value Through IT Service Management in Higher Education
Working group paper describing how IT service management can be used to align operations with institutional strategies and goals
Better Buying
An article from NACUBO, which explores how purchasing officials at Washington State University break down silos and build stronger relationships across campus, leading to significant cost savings
Organic IT An article from NACUBO, wherein four CBOs discuss how institutions can maximize the value of enterprise IT.

This is one of five challenges the Enterprise IT Program focuses on annually. Visit the Enterprise IT Program for resources on governance and relationship management, technology strategy, business process management, and analytics.

For more enterprise IT resources, visit the EDUCAUSE Library.