Using System Migrations to Communicate Enterprise IT Value

Use system migrations as an opportunity to describe the value of enterprise IT. Enterprise systems are a major institutional expense, yet their connection to institutional mission and goals isn't always clear. A good communication strategy during system migrations can help define the system's value and clarify the role the system plays in advancing the institution's strategy.

Enterprise IT Case Studies

In this set of EDUCAUSE Review case studies, see how Bentley University and Calvin College developed communication strategies focused on IT value as part of system migrations and implementations.

Building Communication Strategy to Describe Enterprise IT Value

EDUCAUSE Benchmarking Service Measures institutional progress in several areas important to understanding issues related to cost and value, such as IT governance, IT risk management, information security, and culture of innovation
Costs and Value of Enterprise IT Enterprise IT Program resources related to the business value of IT
Demonstrating Value Through IT Service Management in Higher Education Working group paper describing how IT service management can be used to align operations with institutional strategies and goals
EDUCAUSE Core Data Service IT expenditures information from CDS includes data on college and university central IT financing
Cybersecurity Program Help with information security issues
IT Governance, Risk, and Compliance Program Resources for implementing governance, risk, and compliance activities
EDUCAUSE Library page on Communications EDUCAUSE articles, papers, and presentations on higher ed communications
EDUCAUSE Library page on IT Governance EDUCAUSE articles, papers, and presentations to help IT support and enable the institution's strategic objectives

Recommended Reading

Strategic

Tactical

Implications across the Institution