Using System Migrations to Communicate Enterprise IT Value
Use system migrations as an opportunity to describe the value of enterprise IT. Enterprise systems are a major institutional expense, yet their connection to institutional mission and goals isn't always clear. A good communication strategy during system migrations can help define the system's value and clarify the role the system plays in advancing the institution's strategy.
Enterprise IT Case Studies
In this set of EDUCAUSE Review case studies, see how Bentley University and Calvin College developed communication strategies focused on IT value as part of system migrations and implementations.
Building Communication Strategy to Describe Enterprise IT Value
| EDUCAUSE Analytics Services | EDUCAUSE Analytics Services provides higher education leaders with insights on peer institutions and benchmarks. |
| Costs and Value of Enterprise IT | Enterprise IT Program resources related to the business value of IT |
| Demonstrating Value Through IT Service Management in Higher Education | Working group paper describing how IT service management can be used to align operations with institutional strategies and goals |
| Cybersecurity Program | Help with information security issues |
| EDUCAUSE Library page on Compliance | EDUCAUSE articles, papers, and presentations to help you create reliable structures and measures to ensure success and minimize failure |
| EDUCAUSE Library page on Communications | EDUCAUSE articles, papers, and presentations on higher ed communications |
| EDUCAUSE Library page on IT Governance | EDUCAUSE articles, papers, and presentations to help IT support and enable the institution's strategic objectives |
Recommended Reading
Strategic
- Communicating the Value of IT at Your University
- Communicating the Business Value of Enterprise IT
- Maximizing Value in a Time of Change
- The Value of Administrative IT: Getting It Right
- Building a Common Technology Vision
- Technology in Higher Education: Defining the Strategic Leader
Tactical
- Cracking the Communication Code: What Works and What Wastes
- Trust through Transparency: Communicating the Value of IT
- Five Guidelines for Instituting IT Value Measurement
Implications across the Institution