2023 EDUCAUSE Student Survey
Conditions and Stipulations
- This online survey is being conducted for research and benchmarking purposes. The data resulting from this anonymous survey will be made available to researchers at EDUCAUSE and your academic institution. You cannot be identified by your non-written survey responses. Data will be available as individual responses and in aggregate formats. Some data may be reported to the general public in the form of public presentations, reports, journal or newspaper articles, and/or in books.
- Your responses to this survey are collected anonymously. IP addresses and other personally identifiable data are not collected. Due to this method of data collection researchers are unable to remove your survey response should you wish to withdraw it.
- You cannot be identified by your non-written survey responses. There are several open-ended questions in this survey. It is best not to include personally identifiable information in these responses. Any personally identifying, non-anonymous responses you provide will be removed from the data-set before the researchers analyze results.
- The online survey involves questions about your technology experiences and expectations in higher education. Beyond demographics, all questions will only address technology and education-related issues.
- This survey is expected to take about 15 minutes to complete. Taking the research survey is voluntary. If you do not wish to participate, there will be no penalty or loss of benefits. If you do not participate, it will not affect your college/university status in any way. If you choose, you may stop your participation at any time. If you choose to participate, you may skip any question you do not wish to answer, with the exception of a few required screening questions at the beginning of the survey.
- If you have any questions about the research survey and your rights as a participant, you can contact the research team through [email protected]. You will not directly benefit from taking the survey. Your responses will provide data to inform higher education institutions on how to best improve technology experiences for students and faculty at colleges and universities.
- EDUCAUSE owns and maintains the data collected for the project. De-identified individual response data are stored on EDUCAUSE computers and/or in cloud-based storage systems. The data are stored indefinitely for use in analysis and benchmarking. Data are password-protected and accessible only by authorized individuals.
- For the purposes of reducing duplicate responses, this survey uses cookie-based duplicate protection. To learn more about how these cookies are stored and used, please review Alchemer’s privacy policy.
- By selecting “I agree” below, you are agreeing to participate in this survey, according to your rights as a voluntary research participant, as outlined above, and you provide consent to EDUCAUSE to use your survey responses as outlined above. (If you are viewing this on a mobile device, this option will appear on the next page. Please use the arrow to advance.)
You must be an adult (at least 18 years old, in most jurisdictions) and a full-time or part-time undergraduate student to participate in this survey. Indicate your agreement with the informed consent statement below.* *
( ) I agree.
( ) I do not agree.
About You
What is your age?*
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Which of the following best describes your class standing during the current academic year?*
( ) Freshman or first-year student
( ) Sophomore or second-year student
( ) Junior or third-year student
( ) Senior or fourth-year student
( ) Fifth-year student or beyond
( ) Other type of undergraduate student
( ) Not an undergraduate student (Please note, only undergraduate students are eligible to take this survey.)
Technology Services
1.1 Overall, how satisfied are you with the technology-related services and supports you receive from your institution?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) I don't know.
1.2 What could your institution do to improve the technology-related services and supports you're receiving?
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1.3 Please indicate which, if any, of the following resources you have received or borrowed from your institution for the purposes of participating in your courses. (Select all that apply.)
[ ] Desktop
[ ] Laptop
[ ] Tablet
[ ] Smartphone
[ ] Printer
[ ] Camera
[ ] Audio headset
[ ] Voice recorder
[ ] Internet hotspot
[ ] VR headset
[ ] Specialty software for specific course-related tasks
[ ] Other, please specify: ____________________________________________
[ ] I have not received or borrowed any technology resources from my institution.
1.3a How satisfied are you with each of the following resources you have received or borrowed from your institution?
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Very dissatisfied |
Dissatisfied |
Neutral |
Satisfied |
Very satisfied |
I don't know |
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Desktop |
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Laptop |
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Tablet |
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Smartphone |
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Printer |
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Camera |
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Audio headset |
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Voice recorder |
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Internet hotspot |
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VR headset |
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Specialty software for specific course-related tasks |
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1.4 Which one of the following is your preferred method for receiving general information from your institution about campus news and activities?
( ) Phone call/voicemail
( ) Text message
( ) Mobile app
( ) Social media
( ) Institution’s webpage
( ) Learning management system (LMS) (Examples: Canvas, Blackboard, Moodle)
( ) Paper (Flyers/posters/handouts)
( ) Other, please specify: ____________________________________________
1.4a Which one of the following is your preferred social media platform for receiving general information from your institution about campus news and activities?
( ) YouTube
( ) TikTok
( ) Snapchat
( ) Other - Write In: ____________________________________________
1.5 Which one of the following is your preferred method for receiving information from your instructors about your courses?
( ) Phone call/voicemail
( ) Text message
( ) Mobile app
( ) Social media
( ) Institution’s webpage
( ) Learning management system (LMS) (Examples: Canvas, Blackboard, Moodle)
( ) Paper (Flyers/posters/handouts)
( ) Other, please specify: ____________________________________________
1.5a Which one of the following is your preferred social media platform for receiving information from your instructors about your courses?
( ) YouTube
( ) TikTok
( ) Snapchat
( ) Other - Write In: ____________________________________________
Internet
2.1 Overall, how satisfied are you with the quality of the internet service on campus?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) I don't know.
( ) N/A - I don’t use the internet on campus.
2.2 During a typical school week, how difficult or easy is it for you to get access to a reliable internet connection when you're on campus?
( ) Very difficult
( ) Difficult
( ) Neutral
( ) Easy
( ) Very easy
( ) I don't know.
2.2a Please describe the challenge(s) you most typically experience when trying to access reliable internet on campus.
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2.3 When doing schoolwork off campus, which of the following settings do you most typically rely on for doing your work?
( ) Home/apartment
( ) Municipal library or similar public facility
( ) Coffee shop or restaurant
( ) Friend or relative’s house
( ) Outdoors/hotspot
( ) Place of employment
( ) Other, please specify:: _________________________________________________
( ) N/A - I don’t do schoolwork off campus.
2.4 For the primary off campus setting you selected, how difficult or easy is it to maintain a reliable internet connection for doing your schoolwork?
( ) Very difficult
( ) Difficult
( ) Neutral
( ) Easy
( ) Very easy
( ) I don't know.
( ) N/A - I don’t need internet for schoolwork off campus.
2.4a Please describe the challenge(s) you most typically experience when trying to maintain a reliable internet connection off campus.
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Technology for Learning
3.1 Overall, how satisfied are you with your instructors' use of technology to engage you in your coursework?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) I don't know.
3.2 Please provide an example of a time when an instructor used technology in a way that made your learning experience better.
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3.3 Please provide an example of a time when an instructor used technology in a way that made your learning experience worse.
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3.4 To the best of your knowledge, which of the following online student success tools are provided by your institution? (Select all that apply.)
[ ] Guidance about courses you might consider taking in the future (e.g., "other courses you might like" or "we recommend" suggestions)
[ ] Early alerts or digital nudges to assist with timely completion of academic and nonacademic tasks
[ ] Tools that suggest how to improve performance in a course
[ ] Tools that suggest new or different academic resources (e.g., tutoring, skills-building opportunities)
[ ] Tools that provide virtual tutoring through a bot or artificial intelligence
[ ] Self-service referral systems to social or community resources (e.g., volunteer opportunities, food pantry, community events, mental health services)
[ ] Self-service registration tools
[ ] None of the above
3.5 What additional tools or technologies do you rely on for your academic success that are not provided by your institution?
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3.6 Which of the following best describes your institution's overall approach to using technology for enriching students’ learning experiences?
( ) My institution is "behind the times" in its adoption and use of technologies for the learning experience.
( ) My institution is "average" in its adoption and use of technologies for the learning experience.
( ) My institution is "on the cutting edge" in its adoption and use of technologies for the learning experience.
( ) I don't know.
Course Experiences
3.7 Thinking of your typical course experience, what is the best way for your instructor to organize students' on-site and online participation in the following "live" activities?
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We should all be on-site in the same space |
Some students could participate online while others are on-site in the same space |
We should all be online from our own spaces |
I don’t know |
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Instructor lecture |
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Lab or interactive work |
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Group activities |
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Exams |
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Student presentations |
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Class discussions |
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Office hours with instructor |
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Peer/tutoring meetings |
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Research |
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3.8 Thinking of your typical course experience, how do you personally prefer to engage in each of the following "live" activities?
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On-site in the same space with the instructor and/or other students |
Online from my own space |
I don’t know |
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Instructor lecture |
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Lab or interactive work |
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Group activities |
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Exams |
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Giving a presentation |
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Class discussions |
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Office hours with instructor |
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Peer/tutoring meetings |
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Research |
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3.9 Please rate your level of agreement or disagreement with each of the following statements:
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Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
I don't know |
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I often wish I had more flexibility in when and how I participate in course activities. |
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Higher education needs to be more innovative in how courses are offered. |
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I personally prefer more traditional, on-site course experiences |
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Every student should be able to participate in course activities in whatever ways work best for them. |
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I personally prefer online course experiences |
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Hybrid Learning
4.1 Have you participated in at least one "hybrid" course during the current academic year?
( ) Yes
( ) No
( ) I don't know.
4.2 When participating in your hybrid course activities, are you typically participating online or on-site?
( ) Only online
( ) Mostly online
( ) Equally online and on-site
( ) Mostly on-site
( ) Only on-site
( ) I don’t know.
4.3 Would you say that your hybrid instructor(s) mostly leave it up to you to decide when and for which activities you want to participate online or on-site?
( ) Yes
( ) No
( ) I don't know
4.4 Overall, how would you rate your satisfaction with your hybrid course experiences?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) I don't know.
4.4a What aspects of your hybrid course experiences contributed most to making them positive experiences?
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4.4b What aspects of your hybrid course experiences contributed most to making them negative experiences?
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Disabilities and Impairments
5.1 Do you have a disability or impairment?
( ) Yes
( ) No
( ) Prefer not to answer
5.2 Which of the following disabilities or impairments do you have? (Select all that apply.)
[ ] A learning disability (e.g., dyslexia)
[ ] A mental health disorder
[ ] A mobility impairment
[ ] A sensory impairment (vision or hearing)
[ ] Another disability or impairment, please specify:: ______________________________________
[ ] Prefer not to answer
5.3 Have you registered with your institution’s accessibility/disability services office?
( ) Yes, I have registered and been approved for an accommodation(s).
( ) Yes, I have registered, but my approval is pending.
( ) Yes, I have registered, but my accommodation(s) was not approved.
( ) No, I have not registered.
( ) No, I am not aware that my institution has a disability services office.
( ) Prefer not to answer
5.4 Which of the following, if any, have kept you from registering with your institution’s accessibility/disability services office? (Select all that apply.)
[ ] I am unable to obtain the paperwork required for the application.
[ ] I do not have time to complete the application.
[ ] I don't think the disability office has resources that would help me.
[ ] I don't think the disability office serves people with my specific disability.
[ ] I have had bad experiences with other disability offices or service providers.
[ ] None of the above.
[ ] Prefer not to answer.
5.5 Do you require accessible content, accessible technologies, and/or technology accommodations in order to effectively participate in your courses?
( ) Yes
( ) No
( ) I don't know.
( ) Prefer not to answer
5.6 When you require accessible content, assistive technology, and/or technology accommodations for a course, do you typically feel comfortable disclosing that requirement to your instructor?
( ) Yes
( ) No
( ) Sometimes
( ) I don't know.
5.7 Overall, how satisfied are you with your institution's support in providing the accessible content, technologies, and/or accommodations you require?
( ) Very dissatisfied
( ) Dissatisfied
( ) Neutral
( ) Satisfied
( ) Very satisfied
( ) I don't know.
5.8 What could your institution do to improve the accessible resources and accommodations you require?
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Belonging
6.1 Please rate your level of agreement or disagreement with each of the following statements about your institution.
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Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
I don't know |
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I feel comfortable being myself at my institution. |
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I feel valued by my institution. |
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I feel like part of the student community at my institution. |
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6.2 Please rate your level of agreement or disagreement with each of the following statements about other students at your institution.
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Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
I don't know |
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I talk regularly with other students about personal topics. |
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I talk regularly with other students about institutional/campus topics. |
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I talk regularly with other students about academic topics. |
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6.3 Please rate your level of agreement or disagreement with each of the following statements about the instructors at your institution.
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Completely disagree |
Disagree |
Neutral |
Agree |
Completely agree |
I don't know |
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I can trust and rely on instructors for personal advice. |
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I receive academic support from my instructors. |
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Demographic Questions
7.1 Are you taking courses at more than one college or university?
( ) Yes
( ) No
7.2 Are you currently considered a full-time or part-time student at the institution that asked you to complete this survey? (Part time is typically fewer than 12 credit hours per quarter/semester or their equivalent.)
( ) Part time
( ) Full time
7.3 Are you currently seeking a degree, diploma, or certification from the institution that asked you to participate in this survey?
( ) Yes
( ) No
( ) I don't know.
7.4 I am currently enrolled to earn ... (Select all that apply.)
[ ] One or more digital badges that certify my skills
[ ] A vocational/occupational certificate
[ ] A college diploma
[ ] An associate’s degree or equivalent
[ ] An advanced diploma
[ ] A bachelor’s degree or equivalent
[ ] An honor’s degree
[ ] Other , please specify:: _________________________________________________
7.5 In what area is your primary major? (Select the one that is the closest match to your primary major.)
( ) Agriculture and natural resources
( ) Biological/life sciences
( ) Business, management, marketing
( ) Communications/journalism
( ) Computer and information sciences
( ) Education, including physical education
( ) Engineering and architecture
( ) Fine and performing arts
( ) Health sciences, including professional programs
( ) Humanities
( ) Liberal arts/general studies
( ) Manufacturing, construction, repair, or transportation
( ) Physical sciences, including mathematical sciences
( ) Public administration, legal, social, and protective services
( ) Social sciences
( ) Other major not described above
( ) Undecided
7.6 What is your housing situation?
( ) I live on campus.
( ) I live off campus in housing sponsored or owned by my college/university.
( ) I live off campus in housing not sponsored or owned by my college/university.
( ) My housing situation is unstable.
( ) Prefer not to answer
7.7 Are you the first person in your immediate family to attend college? (“Immediate family” refers to the family in which you grew up.)
( ) Yes
( ) No
( ) I don't know.
( ) Prefer not to answer
7.8 Are you eligible for Pell Grants? (Pell Grants provide grant assistance to eligible undergraduate postsecondary students with demonstrated financial need to help meet education expenses.)
( ) Yes
( ) No
( ) I don't know.
( ) Prefer not to answer
7.9 Are you a dependent, or do you have any dependents?
( ) Dependent
( ) Independent, no dependents
( ) Independent, with dependents
( ) I don't know.
( ) Prefer not to answer
7.10 Are you married or in a domestic partnership?
( ) Yes
( ) No
( ) Prefer not to answer
7.11 Did you hold a job while taking classes at any point during the past 12 months? (Select all that apply.)
[ ] No
[ ] Yes, salaried employment
[ ] Yes, hourly employment (not work study or assistantship)
[ ] Yes, hourly employment (work study or assistantship)
[ ] Yes, gig employment (e.g., Uber driver)
[ ] Yes, other
[ ] Prefer not to answer
7.12 How many hours a week on average did you work while taking classes during the past 12 months?
( ) Fewer than 10
( ) At least 10 but fewer than 20
( ) At least 20 but fewer than 30
( ) At least 30 but fewer than 40
( ) 40 or more
( ) I don't know.
( ) Prefer not to answer
7.13 How do you identify your gender?
( ) Male
( ) Female
( ) Nonbinary
( ) Prefer to self-describe:: _________________________________________________
( ) Prefer not to answer
7.14 Which of the following best describe(s) your racial and ethnic identity? (Select all that apply.)
[ ] American Indian / Native American / Alaskan native
[ ] Asian / Pacific Islander
[ ] Black / African American
[ ] Hispanic / Latino/Latina
[ ] White
[ ] Prefer to self-describe: _________________________________________________
[ ] Prefer not to answer
7.15 Do you speak a language other than English as your primary language at home?
( ) Yes
( ) No
( ) Prefer not to answer