Meeting Students Where They Are

EDUCAUSE Showcase Series | Meeting Students Where They Are

The pandemic accelerated an evolution in preferences among students, faculty, and staff for the ways in which they engage with the institution and each other. Novel technologies and models for interaction create opportunities for colleges and universities to develop individualized approaches to meeting students’ needs for expansive, engaging educational experiences.

Reshaping Learning Environments

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Considering the evolving demographics of college students and students’ preferences for flexibility and personalization in how and where they learn, higher education leaders need to reshape learning environments. A key aspect of this transformation is applying the principles of universal design to make higher education more available and accessible to all students.

Dive into the 2024 EDUCAUSE Horizon Report | Teaching and Learning Edition.

How to Support Equitable and Inclusive Learning: 1- Engage in self-reflection. 2- Review policies and practices with an equity lens. 3- Collaborate, collaborate, collaborate. 4- Close the digital divide. 5- Diversify teaching methods. 6- Use inclusive hiring practices. 7- Reduce unnecessary costs. 2024 EDUCAUSE Horizon Report: Teaching and Learning Edition.

Managing Digital Shock

Moving can cause culture shock for anyone, and students who travel internationally to attend a college or university often experience “digital shock,” a result of being accustomed to a very different technology environment in their home country. Institutions that recognize these differences and manage expectations create better experiences for international students, and those benefits carry over to all students at the institution.

Watch Improving International Students' Digital Experience: 4 Recommendations from Jisc.

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Designing Student Experiences

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No effort to improve the student experience can succeed without thoroughly analyzing and understanding how students interact with the institution and how they feel about those interactions. A central part of meeting students’ needs is unraveling the complexity surrounding technology tools and services and designing a holistic, positive experience for all users.

View Designing Student Experiences - Highlights from an EDUCAUSE Learning Lab.

Showcase Webinar

Missed the Showcase Webinar | Meeting Students Where They Are? Check out the recording to access the panel discussion.

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"Northern Arizona University is pursuing a series of partnerships with community colleges to develop a highly flexible, multimodal approach to academic delivery and degrees pathways. In addition, we are working with community and tribal colleges on six initiatives to increase postsecondary attainment: (1) transforming our universal admissions program and stop-out reengagement effort; (2) enhancing learning, teaching, and advising with data analytics; (3) automatically delivering new milestone credentials to students; (4) translating the transcript into employer-relevant skills and competencies; (5) expanding high-demand, high-skill, high-wage, high-quality academic pathways; and (6) modernizing tools and data to help students maximize the value of their education and to equip faculty and staff with insights to facilitate student success." —Steven Burrell

Like this Solution Spotlight? Visit the EDUCAUSE Top 10 Solution Spotlights for more stories of how institutions are tackling workforce challenges in higher education.

We hope this Showcase challenged you to think about new ways to support student interactions at your institution. Next up, we’ll dive deeper into data management and governance in the Improving Data Quality and Governance Showcase launching July 8.

Gartner, Put Data and Analytics to Work in Higher Education to Impact Student Success, March, 2024 by Marlena Brown
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