2018 Top 10 IT Issues

What’s Important and Where to Focus in 2019:
Announcing the Top 10 IT Issues in Higher Education

The 2019 issues selected by members of the EDUCAUSE community were announced in a Featured Session at the EDUCAUSE Annual Conference on November 1, 2018. Watch the session video. The EDUCAUSE Review feature article and additional resources will be published in January 2019.

EDUCAUSE 2019 Top 10 IT Issues: 1. Information Security Strategy. 2. Student Success. 3. Privacy. 4. Student-Centered Institution. 5. Digital Integrations. 6. Data-Enabled Institution. 7. Sustainable Funding. 8. Data Management and Governance. 9. Integrative CIO. 10. Higher Education Affordability

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The Remaking of Higher Education

Higher education’s biggest concerns are converging with technology’s greatest capabilities. Evidence is mounting that digital technology is a major differentiator and a key to productivity and success within higher education. The 2018 Top 10 Issues reveal the broader strategic impact of technology on the entire institution.

IT organizations will be focusing on four areas this year:

  • Institutional adaptiveness
  • IT adaptiveness
  • Improved student outcomes
  • Improved decision-making

IT organizations won't focus on these areas alone. Leaders from across campus are invested collaborators with IT. When information technology brings strategic value, the solutions and the technologies that power them are less important than the people, processes, and culture—which make all the difference in the 2018 Top 10 IT Issues.

Read the EDUCAUSE Review Feature Article


Explore Resources on the Issues

Gain different perspectives from a variety of resources, including an infographic, recommended readings, and interviews with higher education leaders. You can start by watching the quick video summary, or you can dive right into your focus area.


Find Your Focus and Apply the Findings

No matter your area of expertise, you'll find value in the Top 10 IT Issues. From a general understanding of key trends in higher education to specifics relevant to IT planning, the information in these resources will ensure you focus on what's important.

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IT Leadership


Campus Executives

Campus Leadership


Enterprise IT

Enterprise IT


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Information Security


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Teaching and Learning


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  • Understand the issues that relate to your products and services
  • Find out what corporate leaders have to say about the IT Issues


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Don't Put Me In a Box

  • Choose from one of the following overviews of the 2018 Issues: