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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Process and Politics: IT Governance in Higher Education
July 21, 2008

Abstract This 2008 ECAR research study examines the extent of participation in IT governance by campus leaders and constituents; the use of IT governance mechanisms such as IT steering committ…

ITIL Service Management Practices: Third Time's the Charm
July 7, 2008

Since its inception, the Information Technology Infrastructure Library (ITIL) has remained the most widely recognized and adopted framework for IT service management. The many benefits of ITIL h…

Higher Education IT and Cyberinfrastructure: Integrating Technologies for Scholarship
June 10, 2008

Abstract This 2008 ECAR research study explores higher education’s involvement in five areas of research-related information technologies: high-performance computing resources, cyberinfras…

Enterprise WAN Capacity Planning
March 28, 2008

Capacity planning or capacity management isn't just for networks anymore. In fact, while enterprise wide area networks (WANs) were once only optimized for transaction processing, it is now …

IT Engagement in Research: A View of Medical School Practice
January 23, 2008

Abstract This ECAR research study was designed in collaboration with the Association of American Medical Colleges to analyze the practices and perspectives of IT organizations that support the…

Service on the Front Line: The IT Help Desk in Higher Education
December 3, 2007

Abstract This 2007 ECAR research study explores the information technology (IT) help desk as a complex enterprise operating within a dynamic environment that includes the goals and culture o…

Google Apps in the Enterprise: A Promotion-Enhancing or Career-Limiting Move for Enterprise Architects?
November 9, 2007

In February 2007, Google announced Google Apps Premier Edition (GAPE), a collaboration and communication solution offered as software as a service (SaaS). Initially combining a portal, e-mail, i…

The ECAR Study of Undergraduate Students and Information Technology, 2007
September 12, 2007

Abstract This 2007 ECAR research study is a longitudinal extension of the 2004, 2005, and 2006 ECAR studies of students and information technology. The study, which reports noticeable change…

Let's Get Virtual: A Look at Today's Server Virtualization Architectures
August 8, 2007

In recent years, server virtualization has evolved from a technology with significant usage in development, training, and test environments to one that also has a viable place in the data center…

IT Collaboration: Multi-Institutional Partnerships to Develop, Manage, and Operate IT Resources
June 28, 2007

Abstract This 2007 ECAR research study explores multi-institutional collaboration in terms of the types of information technology (IT) collaborations in higher education and the practices as…

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